Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
While many customers praised the friendly and helpful staff, there were notable complaints about unwelcoming attitudes from some employees.
Cookie Quality
The cookies received mixed reviews; while many found them delicious and large, some reported issues with dryness and inconsistency in baking.
Atmosphere
Customers appreciated the clean and inviting atmosphere of the store, contributing to a positive overall experience.
Product Availability
Several customers expressed frustration over limited cookie options and items being sold out close to closing time.
JC
Jaiden Cradle
Feb 20, 2026
5.0
Very welcoming! Cookies are always so delicious!!
HB
Huney Bunches
Feb 19, 2026
5.0
Always have my cookie flavor in stock
MZ
Monica Zaragoza
Jan 16, 2026
5.0
Alyssa and Griffin were extremely helpful in helping me choose my cookies!
LL
Leslie Lewis
Jan 14, 2026
5.0
How do you get cookie store any less than five stars?!? Everyone is super friendly and helpful and never judges me when I can’t decide what cookie to get. I solve that problem by getting half a dozen and I recommend it!
DB
Dwayne Bush
Jan 14, 2026
5.0
Alyssa was super sweet and helped with my choices since there’s a great selection. Highly recommend!
Chip City was born in Astoria, Queens in July 2017 as a fun challenge between two childhood friends to recreate the simple taste of their childhood cookies.
What are the operating hours of Chip City?
Chip City is open Monday to Thursday from 2:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 2:00 PM to 10:00 PM.
Where is Chip City located?
Chip City is located at 361 Smith Street, Brooklyn, NY 11231, United States.
Does Chip City offer delivery or pickup services?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa.
How can I order Chip City cookies online?
You can order Chip City cookies online via their order website at https://order.chipcitycookies.com/.
What is the dress code when visiting Chip City?
The dress code at Chip City is casual.
What nearby transit options can help me reach Chip City?
The MTA Subway Carroll St (F/G) metro station is nearby and can help you get to Chip City easily.
Are there any nearby dining options around Chip City I can visit before or after?
Nearby dining options include Giardini Pizza, Avlee Greek Kitchen, Ting Hua (Chinese restaurant), Wilma Jean (Southern restaurant), Nili (cafe and restaurant), Momofuku Milk Bar (desserts), Frank's Luncheonette (diner), and Emma's Torch (restaurant).
Are there any nearby services or shops to visit in the area around Chip City?
Yes, nearby you can find a UPS Access Point location for mailing, Swallow gift shop, Donne Salon for beauty and hair styling, Super Laundromat for laundry services, and Smith Street Grocery for convenience shopping.
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Certified February 22, 2026Yext Knowledge Graph
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