Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.6
146 reviews
5 stars
121
4 stars
13
3 stars1
2 stars
4
1 star
7
- KNKarenY NYCSep 24, 20255.0Yooooo Chip City!!! Where have you been all my life? lol Srly. How did I not know about this spot? Glad I stumbled here. Had dinner plans around the area, Chip City is tucked away on a quiet street close by the Carroll St station and park. Upon stepping in - your sweet tooth awakens. Welcome by friendly staff, she walked me through the offerings - from seasonal to their specials - the variety looks yummy! Got a few to try - OG chocolate chips (thick & thin), Pumpkin Spice (thick - seasonal), Oats & cranberry (thick) and oatmeal raisin (thin). Little bites of sugar heaven - goes well with ice coffee, tea, milk! Can’t wait to come back for their ice cream sando!
- NRNiyelle RamirezAug 2, 20251.0As a loyal Chip City customer, I’ve always appreciated the quality of the cookies and the overall brand experience. However, I’ve recently had several disappointing interactions at this location that I feel need to be addressed. During my visit around 6 PM yesterday, I was helped by a staff member whose attitude was notably unwelcoming. He did not greet customers upon arrival, and his tone came across as dismissive and sarcastic rather than friendly or professional. This isn’t the first time I’ve noticed this kind of behavior from him, and unfortunately, it’s starting to impact my desire to continue visiting this location. Customer service plays a huge role in the overall experience, and I hope that management can take this feedback constructively to ensure the team reflects the welcoming and enjoyable atmosphere that Chip City is known for.
- CPCarmen ProffittJul 7, 20255.0Amazing service!!! Loved the worker there…he helped us out with making some tough cookie choices! 🍪
- SRStar RosarioJul 7, 20251.0Don’t like how they treat employees! Do better!
- JCJ CJun 30, 20255.0Came in last week to see what all the fuss is about. The cookies were delicious and Griffin was super kind and helpful. Will be back!
Frequently Asked Questions About Chip City
What is the origin story of Chip City?
Chip City was born in Astoria, Queens in July 2017 as a fun challenge between two childhood friends to recreate the simple taste of their childhood cookies.
What are the operating hours of Chip City?
Chip City is open Monday to Thursday from 2:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 2:00 PM to 10:00 PM.
Where is Chip City located?
Chip City is located at 361 Smith Street, Brooklyn, NY 11231, United States.
Does Chip City offer delivery or pickup services?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa.
How can I order Chip City cookies online?
You can order Chip City cookies online via their order website at https://order.chipcitycookies.com/.
What is the dress code when visiting Chip City?
The dress code at Chip City is casual.
What nearby transit options can help me reach Chip City?
The MTA Subway Carroll St (F/G) metro station is nearby and can help you get to Chip City easily.
Are there any nearby dining options around Chip City I can visit before or after?
Nearby dining options include Giardini Pizza, Avlee Greek Kitchen, Ting Hua (Chinese restaurant), Wilma Jean (Southern restaurant), Nili (cafe and restaurant), Momofuku Milk Bar (desserts), Frank's Luncheonette (diner), and Emma's Torch (restaurant).
Are there any nearby services or shops to visit in the area around Chip City?
Yes, nearby you can find a UPS Access Point location for mailing, Swallow gift shop, Donne Salon for beauty and hair styling, Super Laundromat for laundry services, and Smith Street Grocery for convenience shopping.