Charm Bar & Restaurant

4.7
3481 reviews

About

Caribbean Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Charm Bar & Restaurant
448 Dean St, Brooklyn, NY
11217, United States

Hours

Reviews

4.7
3,481 reviews
5 stars
2,886
4 stars
357
3 stars
93
2 stars
55
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, especially the oxtail mac and cheese and lamb chops, noting that the flavors were unique and well-prepared.

Service Excellence

Many reviews highlighted the exceptional service provided by staff members like Bri, Demmoy, and Michelle, who were described as attentive, friendly, and accommodating.

Atmosphere

The ambiance was consistently described as cozy and vibrant, with good music contributing to a pleasant dining experience.

Inconsistencies

Some customers reported issues with food availability and preparation, including overcooked items and missing menu items, which detracted from their overall experience.

Mixed Experiences

While many had positive experiences, a few customers expressed disappointment with service speed and automatic gratuity policies, suggesting room for improvement.
  • JB
    Jacqueline Bourgeois
    6 days ago
    5.0
    Our server was mykola He was excellent!! Very pleasant and attentive. I read reviews and saw mixed reviews but the reviews did say food was good. Food was good and service was as well!! I would highly recommend Everything was tasty!!! Especially the fried califlower!! I don’t know if it matters but I did go when there was nothing happening at the Barclays !!
  • DS
    D'Angelo Suarez
    Jan 4, 2026
    2.0
    I feel bad even to have to post this but my rice and peas came out cold and i don’t mean room temperature i mean cold also i wanted the steak but they didn’t have. I also wanted the Mash for my side and they didn’t have that either. Had the Griot which was not flavorful at all it just tasted like it was fried with nothing on it. My one drink was pretty cool and the guava flavored wings were on point but i must say i was disappointed.
  • RH
    Ran Harris
    Jan 4, 2026
    5.0
    I had the opportunity to dine at Charm Restaurant & Bar this weekend and overall had a great experience. I made a reservation online for three and we were seated immediately upon arrival. Although it appeared they were a bit short-staffed (the server was also the hostess) the service was still excellent. She was very knowledgeable about the menu and offered honest recommendations, which we appreciated. My only disappointment was that SEVERAL of the food items we originally wanted were not in stock. That said, the dishes we ultimately chose were delicious. Given that our visit was right after the holidays (Christmas and New Year’s), we understood how this could happen. The manager even took the time to come over and explain the situation, which I truly appreciated. Overall, the atmosphere and hospitality were great and will definitely bring me back. I just hope everything on the menu is available next time. Thank you, Charm Restaurant & Bar.
  • MS
    Manjinder Singh
    Dec 31, 2025
    5.0
    I took my girlfriend here for her birthday and we had an amazing time. We had the ox tail and grits along with a burger for the bottomless brunch. Everything we had was phenomenal. The true star of our afternoon was our server Sabrina (Bri) she was amazing in every single way. Not only was this woman the only server on a busy afternoon, but I watched her make sure EVERY guest was well taken care of. This was the fist birthday with my partner with more to come, and Bri made sure we had an amazing experience. When you come here I hope you’re lucky enough to have her take care of you. Cause good food is one thing, but top notch service takes it to an entirely different level.
  • AG
    Adam Giladi
    Dec 30, 2025
    5.0
    Loveeeddd my meal here! Food and ambience is done right. Such friendly staff also! Charm is doing Caribbean and American favorites in a beautiful Brooklyn restaurant lounge. With a menu that comes from their family’s roots in Haiti alongside Jamaica, Trinidad, and the Caribbean diaspora. They also have option for vegans and a very very executive and unique cocktail menu making this a perfect spot for date night! Must try dishes: 🧀 Oxtail Mac n Cheese 🍖 Jerk Lamb Chops 🍄‍🟫 Griot Pork with Mushroom Rice

Frequently Asked Questions About Charm Bar & Restaurant

What are the normal operating hours of Charm Bar & Restaurant?

Charm Bar & Restaurant is open from 12:00 PM to 12:00 AM Monday through Friday, and from 11:00 AM to 12:00 AM on Saturdays and Sundays.

Does Charm Bar & Restaurant offer delivery and in-store pickup options?

Yes, Charm Bar & Restaurant offers both delivery and in-store pickup services.