Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
556 reviews
5 stars
248
4 stars
147
3 stars
73
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including poor communication and dismissive attitudes.
Food Quality
While some customers enjoyed the food, others experienced issues with taste, portion sizes, and food safety, including reports of food poisoning.
Pricing Issues
Several reviews mentioned confusion and dissatisfaction regarding pricing, particularly with combo meals and portion sizes.
Cleanliness
Multiple customers noted that the restaurant appeared dirty and unkempt, raising concerns about hygiene.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, highlighting specific menu items and friendly staff.
- IBItReallyisn'tPersonal BNov 12, 20252.0I walked in here thinking I was going to eat something different I was surprised when I got my chicken it was terribly fried hard overly fried crispy. It was loaded with salt and the French fries were limp and no flavor. Totally disappointed because it smelled good as it was cooking. Customer service was good I must admit therefore I give an extra star. He atmosphere was nothing to really brag about it wasn't a lot of room but enough for a quick sit down. Now I do have a problem with sanitary conditions. As you'll see on the Shakers for the season they are very dirty sticky threesome I really think the Board of Health should come and do a regular check on them. There should be no reason why the cooking area should be nasty and unkept as it is. Will I go back here ?never!! does the Philly cheese steak taste as good as they say? I don't know I didn't have it actually I am scared.
- AGalan galievSep 15, 20251.0Got my order wrong and refused to fix it
- HHhblazeAug 22, 20252.0Service is good, but the food is tasteless.
- AAAzzieAug 16, 20253.0i feel scammed... they advertised a certain price for the combos and they charged me more because they "only had one size of the fries". why even have combos then?? what? mind you, the large fries did not seem like a large to me, it seemed like a medium at best, meanwhile the medium cheesesteak was huge. portion sizes are weird here.
- DFDezire FergusonAug 8, 20255.0This is such a good store their prices are good their fries are good their
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at King's Plaza Shopping Center?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services at this location.
Is there a drive-through option at Charleys Cheesesteaks?
No, the drive-through service is not available at this Charleys Cheesesteaks location.
Can I pick up my order in-store at Charleys Cheesesteaks?
Pickup is currently not available at this Charleys Cheesesteaks location.
Is takeout available at Charleys Cheesesteaks in King's Plaza?
Takeout service is not offered at this Charleys Cheesesteaks location.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located in Brooklyn, NY?
Charleys Cheesesteaks is located at 5100 Kings Plaza, Brooklyn, NY 11234, inside King's Plaza Shopping Center.
What nearby medical services can I find near Charleys Cheesesteaks?
Nearby medical services include Doctors of Optometry - Kings Plaza, LensCrafters, and Cohen's Fashion Optical, all providing eye care and optometry services.
Are there other dining options near Charleys Cheesesteaks?
Yes, you can find Just Chick'n Just Halal, Popeyes® Louisiana Kitchen, Subway, Auntie Anne's, The Cookie House, Cinnabon, and Haagen-Dazs in King's Plaza Shopping Center for a variety of meal and snack options.
What shopping options are available near Charleys Cheesesteaks?
Nearby shopping includes Burlington, JCPenney, Five Below, Express, Primark, Old Navy, Armani Exchange, Victoria's Secret, Champs Sports, Lids, and Kiko Milano, offering a wide range of clothing, accessories, and beauty products.