Numerous reviews highlighted extremely slow service, with long waits for seating, order taking, and food delivery, often with only a few customers present.
Staff Attitude
Customers reported rude and dismissive behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared meals, including wings with feathers and stale items.
Cleanliness Concerns
Several reviews mentioned dirty tables, sticky menus, and unsanitary conditions in the restroom.
Understaffing
Many reviews indicated that the location is frequently understaffed, leading to poor service and long wait times.
PR
Patrick Rogers
1 day ago
2.0
A few buddies and I went here to watch a NFL game, get food, and drinks. The atmosphere was typical of a BWW, but the service was extremely slow. Getting drink refills took about 20-30min and it took 45 min for us to get our check after we asked for it. After receiving the check, we waited about 30min with out the server coming back to accept our payment options. We ended up getting tired of waiting, threw enough cash on the table to cover the bill and walked out.
Definitely recommend explore other options before going to this location.
RR
Rah
2 days ago
1.0
Sad to leave a horrible review, but the service in this place is garbage. I literally sat at the bar from 7 to 7:30. No food, no drink. Ordered the drink almost fifteen minutes into being there for the bartender to forget even though there were two other people at the bar with food and drinks. Used to be a nice place to go after work to watch the game and get a few drinks. I’ll just go to the buffalo wild wings in green acres. At least I get better service
BB
B. Blunt
3 days ago
1.0
Do not bother!! Simple just don’t bother. The restaurant’s management and staff are getting paid for nothing! They’re literally eating the food while they talk to you. One staff came out licking her fingers and I had fingerprints on my takeout food container. It’s ridiculous.
AH
Adam Harris
Jan 1, 2026
1.0
This is the second time in a month I’ve stood at the host stand and received zero communication resulting in me walking out.
10 minutes should be more then long enough to get sat or spoken to.
There is no heat so the restaurant is barely warmer than outside.
This location has been in steep decline over the years and it’s a shame, it was once a very good location.
This occurred on 1/1/26 8:45
NS
Nico Samneil Salado
Dec 21, 2025
4.0
They have alot of available seating with no line so we thought we could have a meal heare since the Applebees in the area is jampacked. Now, we know for a reason why it’s not filled. Idk if they have understaffing but we waited for quite some time to get our order, but when order was in it didn’t take that long as we expected it to be, for it to be served. Food is fair tasting. We loved it that they served the Kids food first.
Ample table spacing with each other. Restroom is filthy. High chair and koala kare seen. TV’s are ample for you to get updated with sports. Accepts debit/credit card. Ample of parking space. See images for reference.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Brooklyn specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Brooklyn?
Buffalo Wild Wings is located at 632 Gateway Drive, Brooklyn, NY 11239, USA.
What are the operating hours for Buffalo Wild Wings in Brooklyn?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Can I order takeout from Buffalo Wild Wings in Brooklyn?
Yes, Buffalo Wild Wings in Brooklyn offers takeout service.
How can I contact Buffalo Wild Wings in Brooklyn?
You can contact Buffalo Wild Wings in Brooklyn by calling their main phone number at +1 718-235-9453.
Does Buffalo Wild Wings have an online menu or website for more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ny/brooklyn/632-gateway-drive/sports-bar-1624/ for menu details and more information.
What nearby grocery stores are close to Buffalo Wild Wings at 632 Gateway Drive?
Nearby grocery stores include ShopRite of Gateway Center, ALDI USA, Aldi Supermarket, and Target Grocery, which customers can visit before or after dining.
Are there any coffee shops near Buffalo Wild Wings in Brooklyn?
Yes, Dunkin' is a nearby coffee shop where customers can enjoy coffee or donuts before or after their visit to Buffalo Wild Wings.
What shopping options are available near Buffalo Wild Wings at Gateway Center?
Nearby shopping options include Nordstrom Rack for clothing and shoes, P.C. Richard & Son for electronics and appliances, and CVS Pharmacy for pharmacy and retail needs.
Is there an ATM near Buffalo Wild Wings at 632 Gateway Drive?
Yes, there is a Bank of America ATM nearby for convenient access to cash when visiting Buffalo Wild Wings.