Service Quality
Customers frequently praised the friendly and efficient service, though some noted inconsistencies and occasional mistakes with orders.
Food Quality
The bagels and sandwiches received high marks for freshness and taste, with many considering them the best in the area, although there were some complaints about specific items being undercooked or not meeting expectations.
Pricing Concerns
Several reviews mentioned rising prices and perceived value, with some customers feeling that the cost did not match the quality of certain items.
Atmosphere
The shop is described as a classic bagel spot with a welcoming atmosphere, though some customers noted issues with cleanliness and long wait times.