Business Details
About
Ice Cream Shop
16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
334 reviews
5 stars
183
4 stars
75
3 stars
23
2 stars
14
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the establishment's poor cleanliness, with reports of dirty machines, messy countertops, and unsanitary conditions.
Customer Service
Many customers experienced rude or unprofessional behavior from staff, including ignoring customers and closing early.
Pricing
A significant number of reviews mentioned that the prices are excessively high for the quality of the frozen yogurt, with some customers expressing shock at the cost.
Flavor Variety
While some customers appreciated the variety of flavors and toppings, others noted that the selection was limited or not fresh.
Positive Experiences
Despite the negative feedback, there were several positive comments about the deliciousness of the frozen yogurt and friendly service from specific staff members.
- MHMia Huynh6 days ago3.0I absolutely love fro-yo and wish that there were more self-serve froyo spots in NYC. This spot in Williamsburg offers you that experience and it was so fun to go with friends one night! The interior was spacious but because we went later in the evening, most of the seats were put up, so we had to eat our froyo standing. They have a variety of flavors and you can sample as many as you want. I ended up getting their original tart with fruit and some other toppings. The price was pretty reasonable. Nothing crazy, but it was a fun spot to check out!
- AWAmy WallaceNov 12, 20251.0As others have said- soooooo gross inside. It would take such minimal effort to clean up. Wipe the trays below the dispensers, clean the walls and floors, replace the hand sanitizer (both were empty), and just general cleanliness things. Worker was chillin behind the counter on his phone which I wouldn’t care at all about if the place was clean but ickkk so gross
- BCBrian CarinoOct 14, 20251.0the workers did not respect my time, took a long time, plain rude. I also saw them make two teenage girls wait after 1 pm while they were supposed to be opened.
- NCNathalia C.Oct 13, 20254.0Im not sure if this is the only frozen yogurt place around the area but it’s alright. The topping choices are great tho I love the mochi and crunchy chocolate, I just wish they’d have more flavors of frozen yogurt… last time I went it was only about 4-5 flavors which is very limited.
- MGMatthias GattermeierSep 1, 20252.0This place has been deteriorating over the last year. It's become disgustingly dirty inside. And it's just overpriced.
Frequently Asked Questions About 16 Handles
Where is 16 Handles Williamsburg located?
16 Handles Williamsburg is located at 139 N 7th Street, Brooklyn, NY 11249, USA.
What are the operating hours of 16 Handles Williamsburg?
16 Handles Williamsburg is open Monday through Thursday from 1:00 PM to 10:00 PM, Friday and Saturday from 1:00 PM to 10:30 PM, and Sunday from 1:00 PM to 10:00 PM.
What types of products does 16 Handles Williamsburg offer?
They offer artisan frozen yogurt, ice cream, vegan soft serve, cakes, smoothies, milkshakes, sorbet, gelato, toppings, and snacks.
Does 16 Handles Williamsburg have options for vegan customers?
Yes, 16 Handles Williamsburg offers vegan soft serve as part of their rotating menu.
What payment methods are accepted at 16 Handles Williamsburg?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is 16 Handles Williamsburg accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
Can I order online for pickup or delivery from 16 Handles Williamsburg?
Yes, you can place an order online via their website or app to earn free fro-yo rewards.
What nearby places can I visit before or after enjoying treats at 16 Handles Williamsburg?
Nearby you can visit the Apollo Bagels for bagels and smoothies, or Relax at Juice Press which offers smoothies and vegetarian options, both great stops to complement your dessert experience.
Are there nearby services around 16 Handles Williamsburg that might be useful to customers?
Yes, nearby services include iSmile Dental for dental care, CityMD for emergency services, and The UPS Store 5673 for printing and shipping needs.
What shopping options are close to 16 Handles Williamsburg?
Close to 16 Handles, you can find Birkenstock and DNA Footwear for shoes, Crossroads Trading for thrift and men's clothing, and Sereny & Soltero for real estate services.