When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bronx White Plains Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including unprofessional staff, long wait times, and unanswered phone calls.
Food Quality
Many reviews highlighted concerns about food quality, including undercooked and dry wings, as well as unsatisfactory fries.
Cleanliness
Several customers noted that the restaurant was dirty and unsanitary, raising concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning specific staff members who provided excellent service.
MW
Melina Williams
Feb 19, 2026
5.0
Andre the general manager was amazing. He was very professional and kind.
LP
Lerdy Parra
Feb 8, 2026
1.0
I left a low-star review because the experience was unprofessional from the moment we walked in. My partner and I had just entered and were simply looking at the menu when the manager approached us with a major attitude, telling us they had a huge amount of online orders.
I understand it was Super Bowl Sunday and that it was busy, but we hadn’t even placed an order yet. The way we were spoken to was completely uncalled for. It got worse when my partner calmly asked what the wait time would be and the manager responded with visible anger.
If you’re overwhelmed or understaffed, I can empathize, but taking it out on customers who just walked in isn’t acceptable. It felt like the frustration from the person before us got redirected at us. Either way, it left a bad impression and we didn’t feel welcomed.
SH
Steve Hooks
Feb 1, 2026
1.0
I absolutely love wingstop I will never come back to this one. This is the absolute worst wingstop I've ever been to and I go to wingstop often.The employees are improfessional, I tried to call my order in they never answered the phone. When I asked Shawty behind the counter about the phone she said the phone is dead and left it. Like what?? Truly mind blowing how this a successful business. They're making money strictly off the name but tarnishing the brand at the same time.There is no where to eat or use a restroom. They don't even deserve a star for anything. I only put one so I can post this message. There has to be a standard people. Especially when you're feeding people. They need to shut this place down. Don't go here. You may end up sick.
JA
Jay Amado
Jan 17, 2026
1.0
Today, Saturday, I asked him for 20 mango abanero wings. I told him fresh. I can wait, not very hard. They are burning them or they are old wings. Well, he gave me the hardest and driest ones. Very bad service. I pay more than 30 dollars to give me dry hard food. No one can eat Very small wings
CW
Calisha White
Jan 5, 2026
1.0
WHY DOES NOBODY ANSWER THE PHONE!??!! has a number and don’t even answer customers😒
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Bronx White Plains Rd?
You can order classic or boneless wings, as well as tenders, with more than 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Bronx White Plains Rd?
Wingstop is open daily from 10:30 AM to 2:00 AM for dine-in, pickup, and delivery.
Does Wingstop Bronx White Plains Rd offer delivery and takeout services?