Wendy's

3.6
1462 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5805 Broadway, Bronx, NY
10463, United States

Hours

Reviews

3.6
1,462 reviews
5 stars
667
4 stars
238
3 stars
180
2 stars
99
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, particularly during night shifts and drive-thru operations.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some experiencing food poisoning.

Cleanliness

The establishment was frequently described as dirty, with unclean dining areas and poorly maintained facilities.

Order Accuracy

Customers consistently noted issues with incorrect orders and missing items, leading to frustration.

Service Speed

Long wait times were a common complaint, especially during busy hours, with some customers waiting over 40 minutes.
  • DD
    Daniel
    Oct 30, 2025
    2.0
    I hate buying food from here. All of the attention is given to online orders and to the drive thru so if you come to buy food in person youll be waiting at the counter for like 2 mins even if youre the only one on line. The area by the counter is cramped and theres always 4 delivery guys at the counter waiting to deliver their next order on top of the people who are already waiting for their orders. They should remove the dividers and the tables in the center of the store to create more space. They're not needed anyway. The last time I ordered from here I told the casher I wanted I wanted a combo and a sandwich. He misheard me and thought I asked for 2 combos. I wondered why the total came out so high. When I told him about the mistake he had to give me a refund then charged me a 2nd time for the right amount. Meanwhile the staff was still making the 2nd combo and when it was ready, bagged it up and handed it to me. Me being an honest person I told them that they gave me too much and I gave them back the fries and drink. They looked at me like I had 2 heads. Next time Im gonna keep my mouth shut and leave. Ive never had a problem with the quality of the food.
  • ZA
    zak alsaedi
    Oct 25, 2025
    1.0
    The workers are nasty and they have attitude i order 3 cheeseburgers without pickles and onions but they still gave them to me and talks with attitude
  • JR
    James R
    Oct 20, 2025
    1.0
    Food gave me food poisoning!!!!
  • TR
    Thalia Reyes
    Oct 7, 2025
    4.0
    I didn’t even know Wendy’s had tenders and they’re so good! Better than McDonald’s 🤣
  • DN
    David Nelson
    Sep 28, 2025
    1.0
    It was the worst experience the staff is rude specially to the drive-through at night Be careful you might get Violet.

Frequently Asked Questions About Wendy's

Is 5805 Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.