Service Speed
Customers frequently reported long wait times for orders, both in-store and drive-thru, with some stating it took over 30 minutes to receive their food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.
Staff Attitude
Numerous customers noted unprofessional and rude behavior from staff, particularly at the drive-thru, contributing to a negative dining experience.
Cleanliness
Some reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and a lack of attention to hygiene.
Food Quality
While some customers enjoyed the food, there were complaints about undercooked items and poor food presentation, affecting overall satisfaction.