Wendy's

3.7
2780 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4330 Boston Road, Bronx, NY
10475, United States

Hours

Reviews

3.7
2,780 reviews
5 stars
1,082
4 stars
700
3 stars
465
2 stars
187
1 star
346

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about incorrect orders and undercooked items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Drive-Thru Experience

The drive-thru consistently received negative feedback for excessive wait times and order inaccuracies.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and a lack of proper cleaning.

Staff Attitude

Numerous reviews mentioned that staff members displayed a negative attitude, impacting the overall customer experience.
  • RR
    Raina
    Nov 16, 2025
    2.0
    Dirty
  • MB
    Mike B
    Nov 1, 2025
    1.0
    I was at the West road at 5:50. The app said that it was open. I placed my order and I get there and it looks like everyone is just starting to work now. I sat there next to the speaker and said it closed. I got to the window no one came and everything was closed and everybody was either cleaning up or setting up so they need to update the hours on the app so no one travels this far thinking that is open.
  • RR
    Rafaelina Rodriguez
    Oct 5, 2025
    1.0
    No pedir en linea tiempo demaciado execivo de espera para recojer y para comer y ordenar en el lugar.
  • LM
    Luz Miranda
    Oct 5, 2025
    1.0
    l have been coming to this Wendy’s for quite some time lately service has been getting worse well today the drive thru girl whatever her title is l asked her for ONE extra sauce she looked at me with an attitude and thought about her answer so to be extra petty she said to me that would be 50 cents like really l guess they must take it out her check because l have never. As much as wendy’s makes a day i’m pretty sure 50 won’t make them go bankrupt. She definitely must hate her job with all that attitude for ONE sauce cup.
  • ZV
    zeekie vybz
    Oct 3, 2025
    1.0
    The Wendy’s staff and manager were unprofessional. I asked for a refund, but the manager ignored me and threatened to call the cops. After waiting about an hour with no action, I had to raise my voice just to be noticed. Thankfully, staff member Jones eventually stepped in and resolved the issue.

Frequently Asked Questions About Wendy's

Is Pelham/Boston 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.