Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being served cold or improperly prepared.
Crowded Environment
The location is often overcrowded, leading to chaotic conditions and further delays in service.
AK
Ash Mo (KingAsh)
Jan 3, 2026
1.0
It took 1 hour for the order to come, which is way too long. When the delivery came I checked the plain burger I ordered and it wasn’t so plain. It had Mayonnaise, Pickles, And Lettuce. This and french fries and soda were the only things I order and i didn’t get enough food to eat because of this. Make sure to check your order delivering, picking up, or dining in.
DB
diamond burns
Dec 29, 2025
1.0
Slow nasty customer service 😒
GD
Gary Daniel
Dec 28, 2025
1.0
Driver should be allowed to the bathroom!!! I will report you to the city!!
RR
Raquel Rodriguez
Dec 17, 2025
1.0
They worry more about the deliveries rather then the customer being there. I’ll never go to this Wendy’s again.
NC
Nairolan Corniell
Dec 8, 2025
1.0
Every time i order an asiago ranch they never put bacon or cheese and they add pickles when it doesn’t bring any the lettuce was also old horrible customer service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's located at 19 West 170th Street in Bronx, NY open?
Yes, this Wendy's location is open and committed to serving customers every day with quality food via dine-in, delivery, and drive-thru where available.
What are the operating hours for Wendy's at 19 West 170th Street?
Wendy's hours are from 6:30 AM to 2:00 AM Monday through Thursday, 6:30 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 2:00 AM on Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 19 West 170th Street serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near the Bronx location?
Delivery is available where supported; use the Wendy's app or order.wendys.com to check delivery availability by entering your address.
What payment methods are accepted at Wendy's in Bronx, NY?
They accept American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact Wendy's at 19 West 170th Street for questions or feedback?
You can call (718) 681-0483 directly, contact Customer Care at 888-624-8140, or visit their Contact page for live chat and feedback options.
Where can I find Wendy's menu and nutritional information?
Visit menu.wendys.com or use the mobile app to see the menu, pricing, nutrition, and allergen details.
Is there public transportation near Wendy's at 19 West 170th Street?
Yes, nearby transit options include the 170th St and Jerome Ave Station and the 170th Street (IRT Jerome Avenue Line) station, which can help you reach Wendy's easily.
What nearby attractions can I visit before or after dining at Wendy's in Bronx?
You can visit Keltch Park, a local park just nearby, which is a nice spot to relax before or after your meal at Wendy's.
Are there other food options close to Wendy's at 19 West 170th Street?
Yes, nearby restaurants include Subway sandwich shop, Kennedy Fried Chicken & Pizza, and Suyo Gastrofusion, offering Asian cuisine and bar services.