Brand Certified
Wendy's
3.8(1580 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
19 West 170th Street, Bronx, NY
10452, United States
Certified by Wendy's • Feb 22, 2026
(718) 681-0483
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ny/bronx/19-west-170th-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.8
1,580 reviews
5 stars
704
4 stars
338
3 stars
218
2 stars
91
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and order inaccuracies, leading to frustration.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions and a dirty dining area, impacting the overall experience.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.
Food Quality
While many customers enjoyed the food, there were complaints about food safety and incorrect orders.
Crowded Environment
The location is often overcrowded, which contributes to the slow service and chaotic atmosphere.
- DSDeborah Lee Rand SchankJan 27, 20261.0Sucks bad customer service ,wait times are horrendous, nasty,dirty,people bumb rushing ya .dirty tables ,floor and atmosphere sucks 😕
- JRJuan RodriguezJan 21, 20263.0Let me start with this is my go to fast food restaurant, but not this location. I put the staff to the test today with 3 biggie bag orders, no salt no ice and zero calorie drinks with honey mustard sauce... Well I got salt ice and barbecue sauce. They didnt listen but the staff was nice and friendly sometimes you win some and loose some. I will be back because this location got the new drinks. At this point wendys needs to pay me for all the secret shopping I do to their restaurant. There is always parking. Just dont like the area, and around 3 to 5pm is traffic heavy.
- AKAsh Mo (KingAsh)Jan 3, 20261.0It took 1 hour for the order to come, which is way too long. When the delivery came I checked the plain burger I ordered and it wasn’t so plain. It had Mayonnaise, Pickles, And Lettuce. This and french fries and soda were the only things I order and i didn’t get enough food to eat because of this. Make sure to check your order delivering, picking up, or dining in.
- DBdiamond burnsDec 29, 20251.0Slow nasty customer service 😒
- GDGary DanielDec 28, 20251.0Driver should be allowed to the bathroom!!! I will report you to the city!!
Frequently Asked Questions About Wendy's
Is Keltch Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's located at 19 West 170th Street in Bronx, NY open?
Yes, this Wendy's location is open and committed to serving customers every day with quality food via dine-in, delivery, and drive-thru where available.
What are the operating hours for Wendy's at 19 West 170th Street?
Wendy's hours are from 6:30 AM to 2:00 AM Monday through Thursday, 6:30 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 2:00 AM on Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 19 West 170th Street serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near the Bronx location?
Delivery is available where supported; use the Wendy's app or order.wendys.com to check delivery availability by entering your address.
What payment methods are accepted at Wendy's in Bronx, NY?
They accept American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I contact Wendy's at 19 West 170th Street for questions or feedback?
You can call (718) 681-0483 directly, contact Customer Care at 888-624-8140, or visit their Contact page for live chat and feedback options.
Where can I find Wendy's menu and nutritional information?
Visit menu.wendys.com or use the mobile app to see the menu, pricing, nutrition, and allergen details.
Is there public transportation near Wendy's at 19 West 170th Street?
Yes, nearby transit options include the 170th St and Jerome Ave Station and the 170th Street (IRT Jerome Avenue Line) station, which can help you reach Wendy's easily.
What nearby attractions can I visit before or after dining at Wendy's in Bronx?
You can visit Keltch Park, a local park just nearby, which is a nice spot to relax before or after your meal at Wendy's.
Are there other food options close to Wendy's at 19 West 170th Street?
Yes, nearby restaurants include Subway sandwich shop, Kennedy Fried Chicken & Pizza, and Suyo Gastrofusion, offering Asian cuisine and bar services.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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