Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, with long wait times and frequent order mistakes.
Employee Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, others complained about cold meals and incorrect orders.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained.
Management Issues
Several reviews suggested a need for better management and staff training to improve overall service.
RS
Rajan Sen
Nov 17, 2025
1.0
Very bad and unprofessional service….not smile and welcoming greeting… talking rough and tough with customer thinks like came to work by fighting with family member at home… business running by brand not by people who is working there
DL
Djalloh Ledadj
Nov 10, 2025
1.0
No respect for people, you come they don't even consider you.
DS
Dawn Simmons
Nov 7, 2025
3.0
6A Breakfast crew is unorganized, spicy-moufed & only the drive-thru was available.
After-school kids hangout, making noise & rowdy into the evening.
Stuffed chili baked potato😋
Bathroom Code: 1111
MM
Michael M.
Nov 5, 2025
5.0
Not much to say about this location, but when we were there, it was clean. Plenty of parking is available. It has a drive-thru.
TA
Tami “Fire Woman” Apple
Oct 27, 2025
3.0
Went through the drive thru. The guy working there was very kind. However, getting back to our destination we found the fries were cold and my son was not happy with a very tough chicken patties.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bronx, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bronx, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 798-4133.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3636 Boston Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Bronx, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 3636 Boston Road in Bronx, NY currently open?
Yes, this Wendy's location at 3636 Boston Road, Bronx, NY is open and committed to serving quality food.
What are the drive-through hours for Wendy's at 3636 Boston Road?
The drive-through is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's and includes combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 3636 Boston Road?
Delivery may be available. Use the Wendy's app or visit order.wendys.com and enter your address to check availability.
How can I contact Wendy's at this location for questions or feedback?
You can call (718) 798-4133 directly or reach out via the Customer Care team through their website or by phone at 888-624-8140.
What payment methods are accepted at Wendy's on Boston Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from Wendy's?
Yes, you can order using the Wendy's app available on the Apple App Store or by visiting the Wendy’s mobile ordering website.
What nearby automotive services can I find close to Wendy's at 3636 Boston Road?
Nearby automotive services include Northeast Automotive Paint, D.J.Lewis#TeddyNissan, Teddy Nissan, S3 Dream Cars, and Unifi Auto Repair Bronx Performance/ Repair Shop.
Are there other fast food options near Wendy's at 3636 Boston Road?
Yes, nearby fast food restaurants include White Castle and Taco Bell, offering more dining choices close to Wendy's.
What nearby places can I visit for health foods or natural products near Wendy's?
You can visit Sundial Herbs & Herbal Products and Sundial Herb Herbal, which are nearby stores specializing in health food and vegan options.