Wendy's

3.7
3107 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3636 Boston Road, Bronx, NY
10469, United States

Hours

Reviews

3.7
3,107 reviews
5 stars
1,276
4 stars
751
3 stars
480
2 stars
189
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, with long wait times and frequent order mistakes.

Employee Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, others complained about cold meals and incorrect orders.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained.

Management Issues

Several reviews suggested a need for better management and staff training to improve overall service.
  • RS
    Rajan Sen
    Nov 17, 2025
    1.0
    Very bad and unprofessional service….not smile and welcoming greeting… talking rough and tough with customer thinks like came to work by fighting with family member at home… business running by brand not by people who is working there
  • DL
    Djalloh Ledadj
    Nov 10, 2025
    1.0
    No respect for people, you come they don't even consider you.
  • DS
    Dawn Simmons
    Nov 7, 2025
    3.0
    6A Breakfast crew is unorganized, spicy-moufed & only the drive-thru was available. After-school kids hangout, making noise & rowdy into the evening. Stuffed chili baked potato😋 Bathroom Code: 1111
  • MM
    Michael M.
    Nov 5, 2025
    5.0
    Not much to say about this location, but when we were there, it was clean. Plenty of parking is available. It has a drive-thru.
  • TA
    Tami “Fire Woman” Apple
    Oct 27, 2025
    3.0
    Went through the drive thru. The guy working there was very kind. However, getting back to our destination we found the fries were cold and my son was not happy with a very tough chicken patties.

Frequently Asked Questions About Wendy's

Is 3636 Boston Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.