Wendy's

3.7
3119 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3636 Boston Road, Bronx, NY
10469, United States

Hours

Reviews

3.7
3,119 reviews
5 stars
1,279
4 stars
752
3 stars
482
2 stars
189
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, leading to a negative dining experience.

Food Temperature

Many reviews mentioned that food was often served cold or not prepared to satisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.

Cleanliness

The dining area and bathrooms were often described as dirty and poorly maintained.

Wait Times

Long wait times were a common complaint, especially during busy hours.
  • AA
    A
    Dec 30, 2025
    1.0
    This restaurant is unsanitary! The employees behind the counter on their phones with their serving gloves on. Are those the gloves they serve people's food with?!! The drink station disgusting. The employees aren't dressed in work attire. Let's get with the program of working with professionism.
  • AS
    Andy Singh
    Dec 8, 2025
    3.0
    The drive thru line is always very long, which can make the wait inconvenient if you are in a rush. However, the person on the intercom was very friendly and offered a helpful recommendation for a sauce that I had never tried before, and it turned out to be good. It was a simple and quick stop for a bite to eat, but the food was a bit cold, which affected the overall experience. I recommend checking your order before leaving the drive thru to ensure everything is hot and prepared as expected. With a few improvements in food temperature and speed, this location could offer a much more consistent experience.
  • DF
    dayla freund
    Dec 6, 2025
    1.0
    Okay this is my honest review, i’m not usually the type to complain but i didn’t have a great experience here, This was on my chicken i don’t know what that is. I lost my appetite because of that, the fries were boring. When i ordered the lady was not very friendly, she forgot my bbq sauce which is okay, i went up there to get more and she tried to charge me for it but i explained that she forgot it, and she didn’t charge me, but she seemed mad when she gave me it, The drink dispenser was not clean at all, The tables were not cleaned and holes in the chairs.
  • ES
    Eliezer Suazo
    Dec 2, 2025
    1.0
    Worst place to come don’t come to this Wendy’s look for another one. There’s a couple in the area. This wind got ratchet people working people that make their own rules. They say they start at 6:30. They want to start two hours. Later is crazy.
  • MB
    Mass King Bi
    Nov 24, 2025
    1.0
    Vraiment il n’y a pas un bon Wendy qui respecte les Delivery mais ceci est pure, c’est grâce à ça seulement que la plupart des Delivery ne prend jamais la commande de Wendy, avec une commande de $6 tu peut passer 20 minutes au frontière de l’ store wendy’s et si tu amène le commande le client t’attends avec un disloke et les autres commandes que t’avais aussi. Vraiment vous etes pas un établissement serieux

Frequently Asked Questions About Wendy's

Is 3636 Boston Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located at 3636 Boston Road in Bronx, NY currently open?

Yes, this Wendy's location at 3636 Boston Road, Bronx, NY is open and committed to serving quality food.