Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
The location was often described as dirty, with reports of garbage on the floor and unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, undercooked, or incorrect orders.
Seating Issues
Many reviews noted a lack of seating, forcing customers to stand while eating or leaving without dining in.
Customer Experience
Several customers expressed feeling disrespected or ignored by staff, leading to a negative overall experience.
HB
Helena Blessing
Nov 11, 2025
5.0
Long atente
JL
Jadi Luciano
Nov 11, 2025
4.0
Love wendys
IL
Isaura Liranzo
Oct 27, 2025
5.0
The food was very yummy the chicken nuggets tasted really good but my favorite was the fries they tasted reallg good!!! The workers there are very nice too although the kiosks are broken sometimes i still highly recommed going there!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bronx, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bronx, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 215-7038.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 387 E 149th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Bronx, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 387 E 149th Street currently open?
Yes! This location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. You can check availability and place orders through our app or at order.wendys.com by entering your delivery address.
What are the operating hours for the Wendy's at 387 E 149th Street?
This Wendy's is open every day from 7:00 AM to 2:00 AM.
Can I place an order online for pickup or delivery?
Yes, you can order online via the Wendy's mobile app or at order.wendys.com and select this location for pickup or delivery.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can find a variety of breakfast combos and sandwiches available for order on the app or website.
What payment options are accepted at this Wendy's?
We accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (718) 215-7038, or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and at the restaurant via a nutrition information poster.
What are some nearby places around Wendy’s at 387 E 149th Street that I can visit?
Nearby, you can find Starbucks for coffee, Santander Bank Branch for financial services, and KFC if you're interested in another dining option. These places can complement your visit to Wendy's.
How can nearby medical facilities complement a visit to Wendy’s at this location?
If visiting Wendy’s and you require health services, nearby options include Modern Orthodontics for dental care, +MEDRITE South Bronx Urgent Care for urgent health needs, and Elite Eye Care for optometry services.
Are there educational or professional services nearby Wendy’s that visitors might benefit from?
Yes, nearby you can find New Millennium Training Academy for professional development and Paralegals FTC for legal and translating services, offering convenient options related to work or education during your visit.