Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,424 reviews
5 stars
608
4 stars
326
3 stars
221
2 stars
90
1 star
179
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food safety, including undercooked meat and missing items from orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers noted that the location was often dirty and lacked proper seating, making it uncomfortable to dine in.
Atmosphere
The restaurant was described as chaotic and disorganized, with some customers feeling unsafe due to loitering individuals.
- JTJalen Taylor2 days ago5.0Very great service
- CWChristopher WilkinsonJan 2, 20261.0To much raliing not enough working. Nasty attitude from the person handing the giod out. She does not check for quality and hands it out. Ordered medium fries container was only halfway full. Not all the way . Asked for it to be filled to the top she said ok. I steped back and she left my food on the counter while people are reaching over it . I was watching her the whole time after about 2 minutes I asked her if everything was okay she said yes and then she muttered underneath her breath like a child this is not a trash can. So i said can i get a refund . And in more of a child pistasion she walks away muttering stuff underneath her breath. Like a child .. Never going back again work to hard for my money to not get my full order than get attitude. This is why I stopped going to Wendy they hire way too many little kids
- LLLisa LopezDec 11, 20251.0Three bites into my double bacon stack and I see it’s still raw! Whoever is cooking right now at this time needs to be fired! I’m am reporting this to corporate! Absolutely disgusting and dangerous! Now I have to be paranoid of salmonella poisoning for the next few hours! This Wendy’s needs to be shut down . They’re clearly not practicing food safety lawful requirements!
- CPCatalina PadillaNov 29, 20253.0Food is great and customer service is great as well :) My only complaint is that it’s no longer Covid can you guys bring the tables and chairs back
- HBHelena BlessingNov 11, 20255.0Long atente
Frequently Asked Questions About Wendy's
Is 387 E 149th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 387 E 149th Street currently open?
Yes! This location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. You can check availability and place orders through our app or at order.wendys.com by entering your delivery address.
What are the operating hours for the Wendy's at 387 E 149th Street?
This Wendy's is open every day from 7:00 AM to 2:00 AM.
Can I place an order online for pickup or delivery?
Yes, you can order online via the Wendy's mobile app or at order.wendys.com and select this location for pickup or delivery.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can find a variety of breakfast combos and sandwiches available for order on the app or website.
What payment options are accepted at this Wendy's?
We accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (718) 215-7038, or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and at the restaurant via a nutrition information poster.
What are some nearby places around Wendy’s at 387 E 149th Street that I can visit?
Nearby, you can find Starbucks for coffee, Santander Bank Branch for financial services, and KFC if you're interested in another dining option. These places can complement your visit to Wendy's.
How can nearby medical facilities complement a visit to Wendy’s at this location?
If visiting Wendy’s and you require health services, nearby options include Modern Orthodontics for dental care, +MEDRITE South Bronx Urgent Care for urgent health needs, and Elite Eye Care for optometry services.
Are there educational or professional services nearby Wendy’s that visitors might benefit from?
Yes, nearby you can find New Millennium Training Academy for professional development and Paralegals FTC for legal and translating services, offering convenient options related to work or education during your visit.