A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed reviews on staff friendliness, with some customers reporting rude behavior and lack of professionalism.
Store Cleanliness
Store cleanliness is generally appreciated, but there are complaints about dirty restrooms and expired food on shelves.
Pricing
Prices are seen as reasonable by some, while others feel they are too high, with frequent mentions of good sales.
Product Quality
Concerns about the freshness of produce and quality of deli items, with some customers reporting spoiled products.
Shopping Experience
Varied shopping experiences noted, with some customers enjoying the layout and ease of finding items, while others found it confusing.
RC
R C
Nov 15, 2025
1.0
To everyone in customer service especially Keisha! I'm posting stop & shop return policy that the the store decided not to follow and implementing their own nasty return policyThis is not a family owned store this is Stop&shop supermarket company LLC. The return policy is posted in the customer service and whatever is written on it is completely ignored and instead they are rejecting any returns! I have made several calls to Cooprate office and still no change in employees' behavior!
SJ
Shan J
Nov 8, 2025
1.0
If I could give it a zero I would that manage with the bad weave argued with me over a 2dollar difference for an item that was in the wrong spot… she’s telling me to look I dnt work there she’s super unprofessional she looks, talk and act that way
AC
Adil Choudhury
Oct 16, 2025
5.0
They’re making it work !
VV
Vanessa
Oct 13, 2025
5.0
Always have what Im looking for and the prices are great!!