Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the exceptional service provided by staff members, particularly Judah and Zoe, highlighting their friendliness and attentiveness.
Food Quality
The food received positive feedback for being fresh and delicious, with many customers expressing satisfaction with their meals.
Cleanliness
The establishment was noted for its cleanliness, contributing to a pleasant dining atmosphere.
Staffing Issues
Some reviews mentioned understaffing and confusion with orders, leading to longer wait times and dissatisfaction in certain instances.
PC
Paola Cobon
1 day ago
4.0
Es la primera vez que compro hamburguesas en linea y me encantaron, un poco caras pero para lo deliciosas que son, lo vale🤌🏻
SV
Shay Violet
6 days ago
5.0
got myself a burger with personal touches that the workers accommodated. appreciated their kindness and friendliness!
AA
Alex Abraja
Jan 31, 2026
5.0
I always come here and it never disappoints. The sandwiches were fresh, flavorful, and made just right. The service was awesome too. Frank and Judah were friendly and on point, making the experience even better. Highly recommend!
VR
Vita R
Jan 16, 2026
5.0
Great service, welcoming team members and accommodating. They do great at making meal time savory. Zoe is amazing! Shout out to her hospitality and making my daughter feel special by allowing her to place her order. Will def be returning. Food is delicious.
AS
Andy Singh
Jan 8, 2026
1.0
I was a regular at this location for years, to the point where a former server had my order memorized. Even after she left the company, I continued coming in for lunch, and the staff still recognized me. My food was consistently fresh, and I always felt well taken care of, which is why I remained loyal for so long.
Unfortunately, that changed after my recent encounter. I parked directly out front, as I always did, ordered my food, and dined inside. While I was eating, my vehicle was struck while parked outside, directly within view of the cameras. I immediately went back inside to inform the staff, but I was told there was nothing they could do and that I would need to wait for a manager to contact me. No one ever followed up.
The next day, I had to call myself. When I finally spoke with someone claiming to be the manager, I was told they could not access any camera footage and that I would need to subpoena the building owner to obtain it. This was extremely disappointing, especially as a loyal customer who had supported this business for years. There was no sense of urgency, concern, or effort to assist me in a situation that occurred directly on their property and within camera view.
Accidents happen, and I understand that. However, this location could have shown accountability and a willingness to help. Instead, I was left feeling dismissed and unsupported. Because of this experience, I do not plan to return. Businesses should take care of the customers who consistently support them.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Pelham Manor?
Smashburger is open daily from 10:30 AM to 10:00 PM for dine-in, and offers delivery from 11:00 AM to 9:30 PM every day.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services.
Is there a kids' menu available at Smashburger?
Yes, Smashburger has a children's menu available for families.
Can I order ahead or use a mobile app to place my Smashburger order?
Yes, Smashburger has order and pay ahead options available through their app and website.
Does Smashburger accommodate dietary preferences like vegetarian options?
Yes, Smashburger serves vegetarian options as part of their menu offerings.
What forms of payment does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby fast food options are available around Smashburger at 4325 Boston Rd?
Nearby fast food options include Wendy's, which is also a burger and fast food restaurant, offering additional dining choices close to Smashburger.
What shopping centers or stores are near Smashburger that customers might visit before or after dining?
Customers can visit nearby shopping centers and stores such as Post Road Plaza, HomeGoods, Lane Bryant, Sally Beauty, GNC, and Marshalls located close to Smashburger for convenient shopping experiences.
Are there any nearby services like banks or postal centers near Smashburger for customer convenience?
Yes, nearby services include Citibank for financial services, and multiple UPS Customer Centers and Ups 1089 post offices for shipping and postal needs.
Brand Certified Facts from Smashburger
Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: