Smashburger

4.4
1633 reviews
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Business Details

193 W. 237th St., Bronx, NY
10463, United States
(718) 618-4229
https://smashburger.com/locations/us/ny/bronx/193-w-237th-st
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About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
193 W. 237th St., Bronx, NY
10463, United States

Hours

Reviews

4.4
1,606 reviews
5 stars
1,124
4 stars
248
3 stars
88
2 stars
32
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elijah, Tatyanna, and Nyasia received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and helpfulness.

Food Quality

While many customers enjoyed the food, there were significant complaints about undercooked chicken and poorly prepared meals, leading to dissatisfaction.

Cleanliness

The restaurant is frequently noted for its cleanliness, contributing to a positive dining experience.

Management

Management, particularly Joshua and Jessica, were commended for their leadership and ability to maintain a smooth operation.

Order Accuracy

Several customers reported issues with incorrect orders, suggesting a need for improvement in order accuracy.
  • SH
    sebastian heenan
    3 days ago
    5.0
    Great food and good service, I have been going for a very long time now. Food is always good every time I come. Very short wait.
  • EG
    Ed Gerrity
    4 days ago
    3.0
    Food is good and slow as possible. Persistently understaffed employees who make lint. Staff the place properly.
  • GB
    Gyl-Maria Rose Bartholomew
    6 days ago
    5.0
    Our first time at this location. I asked the server to say “ welcome to smash burger home of the smash burger -can I take your order “. And he did it. Thank you Kadiri. The staff was very welcoming. And the place is VERY clean !!
  • AC
    Aisatou Camara
    Nov 17, 2025
    5.0
    Zabella made this experience a pleasant one ! She has great energy and great customer service ! Will definitely be back!!
  • ES
    Elida Sarmiento
    Nov 14, 2025
    5.0
    Zabella the cashier is amazing! She explained everything and helped us make choices on the menu. Very Friendly and the food is tasty.
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Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.