Smashburger

4.4
1675 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
193 W. 237th St., Bronx, NY
10463, United States

Hours

Reviews

4.4
1,648 reviews
5 stars
1,165
4 stars
249
3 stars
87
2 stars
32
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Zabella, Elijah, and Nyasia for their friendliness and attentiveness.

Food Quality

Customers consistently enjoyed the food, describing it as amazing, fresh, and well-prepared.

Cleanliness

The establishment was frequently noted for its cleanliness and welcoming atmosphere, contributing to a pleasant dining experience.

Staff Performance

Several reviews mentioned the professionalism and helpfulness of the staff, with specific commendations for employees like Tatyana and Elijah.
  • JN
    J a z l y n
    Jan 3, 2026
    5.0
    really nice atmosphere, good customer service, very kinda people
  • MM
    My Mitchell
    Jan 3, 2026
    5.0
    Jessica was a amazing cashier will Come again
  • ER
    Eddie Ramos
    Jan 3, 2026
    5.0
    Love this place food is delicious and the staff is always friendly
  • EH
    Edward Hughes
    Dec 27, 2025
    1.0
    When ever I order from door dash they never include any sauces that I order with the meal. I have ordered from door dash at least 10 times and the sauce was never included even though it is on the menu. I have come to the conclusion that this is being done on purpose
  • IR
    Ivan Ramos
    Dec 19, 2025
    5.0
    Zapella is a great service worker, food is always hot and fresh, great service, they play good music and the atmosphere is good.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.