Smashburger

4.3
1406 reviews

Business Details

1925 Turnbull Avenue, Bronx, NY
10473, United States
(347) 801-8360

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1925 Turnbull Avenue, Bronx, NY
10473, United States

Hours

Reviews

4.3
1,406 reviews
5 stars
1,017
4 stars
138
3 stars
60
2 stars
36
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Onias and Dom providing exceptional service.

Food Quality

The food received positive feedback for being tasty and well-prepared, with several customers highlighting the burgers as a standout.

Staffing Issues

Several reviews noted long wait times and overwhelmed staff, suggesting that the restaurant is understaffed, which affects service speed.

Cleanliness

The restaurant was generally reported as clean, although some reviews mentioned issues with cleanliness in the bathrooms and dining area during busy times.
  • VS
    victoria santana
    2 days ago
    5.0
    Dom had great hospitality !! I was greeted by him as soon as I walk through the door. He was more than patient and informative when it came to me ordering. Will definitely come back again
  • FL
    Fauris Liriano
    2 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ This was my first time at Smashburger and the experience was honestly great from start to finish. The atmosphere was comfortable and clean, and the wait time was very reasonable. What really stood out was the service. Dom was my waiter, and he was excellent. Since it was my first time eating at Smashburger, I wasn’t sure what to order. Instead of rushing me or pushing something random, he took the time to ask what I like, gave thoughtful recommendations, and helped narrow it down to something that actually fit my taste. I really appreciated his patience and attention. The food was great, and the service made the experience even better. Big thanks to Dom for making my first visit a good one — I’ll definitely be back.
  • YR
    Yahaira Rodriguez
    Feb 4, 2026
    1.0
    Walked in the store waiting 10 minutes and still no one to take my order smash burger on bruckner need to do better I will leave another review that’ll give my actual wait time
  • VB
    Vanessa B
    Jan 29, 2026
    5.0
    Dominique was very efficient, he was handling walk in orders and pick ups. We need more people like him working here, very respectful and calm regardless of how busy it could get! Definitely will be back because of him
  • AV
    Ana Valentin
    Jan 17, 2026
    1.0
    They just raised the Price for no reason but greediness. This is disappointing because I enjoyed their food. But overspending is not how I conduct myself. I will come here probably once a year. Who knows. Food is Good, but not me paying $18 for a meal. No thank you. With that $18 I can buy one pound of ground beef, one pound of potatoes and one pack of 12 burger buns and feed my entire family twice. People are crazy, learn how to cook your food at home. This fast food restaurants used to be fun, but now is ridiculous. Don't feed into dependency, cook at home with your family, teach your kids skills and learn how to have a quality time for way less. God Bless Jesus is King 🤴 🙌 🙏

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger on weekdays?

Smashburger is open from 10:30 AM to 10:00 PM Monday through Friday.

Brand Certified Facts from Smashburger

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Certified February 08, 2026Yext Knowledge Graph
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