Smashburger

4.2
1203 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1925 Turnbull Avenue, Bronx, NY
10473, United States

Hours

Reviews

4.2
1,203 reviews
5 stars
843
4 stars
127
3 stars
56
2 stars
33
1 star
144

What are people saying?

AI-generated from recent customer reviews

Atmosphere

Customers consistently praised the lovely atmosphere and cleanliness of the restaurant.

Food Quality

The food received high marks for being delicious and fresh, with specific mentions of burgers and fries.

Customer Service

Many reviews highlighted excellent customer service, particularly from staff members like Dom and Diamond.

Staffing Issues

Several customers noted that the restaurant appeared understaffed, leading to long wait times and service delays.

Cleanliness

The restaurant was frequently described as clean and well-maintained by multiple customers.
  • AR
    Ashley Rosario
    6 days ago
    5.0
    I saw that Smashburger brought back the best burger (Colorado Burger). I had to step in to my local restaurant and get it. I was greeted and assisted by Dom who was such a lovely crew member! 😊 He was welcoming and made the experience wonderful, there was practically no wait. Thank you Dom 😉
  • YI
    Yosef Ben Israel
    6 days ago
    5.0
    This young lady went above and beyond to serve me. Expecting and short handed. Thank you mam🥰
  • JR
    Joshua Rohoman
    Nov 8, 2025
    5.0
    Despite it looking like a busy day, and longer wait times the young lady checking us out and multitasking at serving orders did a great job at apologizing, giving great customer service, and being patient.
  • LJ
    Lara Jones
    Nov 7, 2025
    1.0
    I came here as a customer with my boyfriend and we were waiting in line for over 20 minutes while someone was helping with the food instead of maintaining the register for the customers they need to hire more people so everyone gets taken care of in a timely manner.
  • JA
    Jessica A
    Oct 30, 2025
    5.0
    Very good burgers 🍔 but I can do a BBQ for 10 people with $66.00(it was 4 of us 4 burgers, 2reg fries, 1 cheese fries, and 2 drinks). Not worth it. Eating quality fast food out in NYC is a luxury ✨️ 👍 😫 🤕🙃 Call me cheap or look at your rent/mortgage fellow New Yorker 😀 😉 😜

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger on weekdays?

Smashburger is open from 10:30 AM to 10:00 PM Monday through Friday.