Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the lovely atmosphere and cleanliness of the restaurant.
Food Quality
The food received high marks for being delicious and fresh, with specific mentions of burgers and fries.
Customer Service
Many reviews highlighted excellent customer service, particularly from staff members like Dom and Diamond.
Staffing Issues
Several customers noted that the restaurant appeared understaffed, leading to long wait times and service delays.
Cleanliness
The restaurant was frequently described as clean and well-maintained by multiple customers.
AR
Ashley Rosario
6 days ago
5.0
I saw that Smashburger brought back the best burger (Colorado Burger). I had to step in to my local restaurant and get it. I was greeted and assisted by Dom who was such a lovely crew member! 😊 He was welcoming and made the experience wonderful, there was practically no wait. Thank you Dom 😉
YI
Yosef Ben Israel
6 days ago
5.0
This young lady went above and beyond to serve me. Expecting and short handed. Thank you mam🥰
JR
Joshua Rohoman
Nov 8, 2025
5.0
Despite it looking like a busy day, and longer wait times the young lady checking us out and multitasking at serving orders did a great job at apologizing, giving great customer service, and being patient.
LJ
Lara Jones
Nov 7, 2025
1.0
I came here as a customer with my boyfriend and we were waiting in line for over 20 minutes while someone was helping with the food instead of maintaining the register for the customers they need to hire more people so everyone gets taken care of in a timely manner.
JA
Jessica A
Oct 30, 2025
5.0
Very good burgers 🍔 but I can do a BBQ for 10 people with $66.00(it was 4 of us 4 burgers, 2reg fries, 1 cheese fries, and 2 drinks). Not worth it. Eating quality fast food out in NYC is a luxury ✨️ 👍 😫 🤕🙃 Call me cheap or look at your rent/mortgage fellow New Yorker 😀 😉 😜
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger on weekdays?
Smashburger is open from 10:30 AM to 10:00 PM Monday through Friday.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services, with delivery available from 11:00 AM to 9:30 PM every day.
Can I order Smashburger's food ahead of time?
Yes, Smashburger has an order and pay ahead option available for customer convenience.
Does Smashburger provide vegetarian and kids' menu options?
Yes, Smashburger serves vegetarian dishes and offers a children's menu to accommodate different dietary needs.
Is the Smashburger location at 1925 Turnbull Avenue wheelchair accessible?
Yes, this Smashburger location has wheelchair accessible entrances, seating, restrooms, and parking.
Does Smashburger serve alcohol and beer?
Yes, Smashburger serves alcohol including beer at this location.
Which nearby stores and services can I visit before or after dining at Smashburger?
Nearby you can visit retail stores like Gap Factory, The Children's Place, and Marshalls, or beauty services such as DT Nails and Spa and SalonCentric, making it convenient to shop or relax around your meal.
Are there any nearby banks or medical centers close to Smashburger?
Yes, Dime Community Bank and Urban Health Plan medical center are located nearby, useful for banking or health services when visiting Smashburger.
What other dining options are near Smashburger at 1925 Turnbull Avenue?
Other nearby dining options include Gh fast food and grocery, an African restaurant, and Boston Market, an American chicken restaurant, in case you want more variety around the area.