Service quality varied significantly, with some servers like Christy and Solana receiving high praise for their attentiveness, while others, like Kevin, were criticized for poor service.
Food Quality
Food quality was inconsistent; while some dishes were praised for being fresh and flavorful, others were described as overly salty or not meeting expectations.
Atmosphere
The atmosphere was generally lively and enjoyable, but some customers found the music too loud, making conversation difficult.
Pricing Concerns
Many customers felt that the prices were high relative to the quality of food and service received, leading to dissatisfaction.
Customer Experience
Overall customer experiences were mixed, with some enjoying their time and others expressing disappointment, particularly regarding service and food quality.
FW
Fred Willis
Nov 9, 2025
5.0
Went there today with my family for a birthday celebration and the staff was incredible and amazing. I would definitely go back again.
MM
Moni3mo
Nov 9, 2025
4.0
The Henny colada was a 10/10. Went on a Saturday live Dj although kind of loud was an added vibe to this place. The service was amazing. I got the Deep ocean for 1 58$ definitely NOT worth the price could have been a 25/30$ price. The food portions do not add up. It’s a cute place for a simple outing.
CV
Cynthia V
Nov 1, 2025
1.0
I recently placed a seafood boil order and I ordered the spice level at a medium. When I received my to go order, the seafood bag was full of oil, the shrimp was stale as sitting there then reheated up in a microwave, and the food was extremely spicy. The food I received was inedible. This place is way too EXPENSIVE to be messing up on customer's orders.
TS
Tony Stark
Oct 25, 2025
1.0
Fui a preguntar y no vuelvo jamás la atención al cliente cuenta mucho y vean las reseñas y opiniones de este lugar no tendrán dolor de cabeza
KM
Kesha “BougieMoodyFoodie” Moore
Oct 24, 2025
3.0
This place has potential. I wouldn’t recommend to anyone outside of a 7 block radius unless they up their game.
Management needs to train the servers in hospitality. Management also needs to stop skimping on quality to save a dime. These changes can bring a lot more customers and increase their sustainably. I do not see this restaurant lasting long as it isn’t worth traveling to but an okay option if you’re within walking distance.
Pros
Food was good
$45 is a good price but you literally pay for what you get which isn’t much
Atmosphere was lively before the DJ arrived
Cons
Waitress never introduced herself, just came to the table and said, “y’all ready to order?”
It took a span of 30 minutes for each “all you can eat” order. Wait time for servers to even acknowledge you and the time for the food to get to you.
If you order crab legs, they give you one cluster at a time. So 3 clusters max for “all you can eat” because of the 90 minute rule.
DJ made the mood sleepy with the Usher and Ciara playlist
You may need to ask for napkins, bibs and extra gloves
The vibe darkens into a nightclub ambiance which may not be ideal for some while eating
The drinks were HORRIBLE. Watered down and sugary. Yuck!!!
Gratuity is already added to your bill so you’ll still need to pay for bad service.
Frequently Asked Questions About Shaking Crab (Bronx)
What are the operating hours of Shaking Crab (Bronx) for dine-in and takeout?
Shaking Crab (Bronx) operates from 4:00 PM to 11:00 PM from Monday to Thursday, from 4:00 PM to 1:30 AM on Friday and Saturday, and from 2:00 PM to 10:30 PM on Sunday for both dine-in and takeout.
Does Shaking Crab (Bronx) offer delivery and in-store pickup services?
Yes, Shaking Crab (Bronx) offers both in-store pickup and delivery services.
Where is Shaking Crab (Bronx) located?
Shaking Crab (Bronx) is located at 2179 White Plains Rd, Bronx, NY 10462, USA.
How can I contact Shaking Crab (Bronx) to place an order or ask questions?
You can contact Shaking Crab (Bronx) by phone at +1 914-677-2903.
Where can I view the menu and order online for Shaking Crab (Bronx)?
You can view the menu and place orders online at https://shakingcrabbx.com/menu.
What type of cuisine does Shaking Crab (Bronx) specialize in?
Shaking Crab (Bronx) specializes in seafood, including Cajun dishes, crab house specialties, oyster bar offerings, chicken wings, and family-style meals.
What is the price range at Shaking Crab (Bronx)?
Shaking Crab (Bronx) has a price range categorized as 'TWO', indicating a moderate pricing level.
Are there any fast food options near Shaking Crab (Bronx) if I want a quick bite after visiting?
Yes, nearby fast food options include Burger King, Subway, and Panda Express, all conveniently located around Shaking Crab (Bronx).
What nearby attractions can I visit before or after dining at Shaking Crab (Bronx)?
You can visit Bronx Park Greenway, a hiking trail and attraction nearby, or Moshula Park, which offers park activities and sports leagues, both perfect for some outdoor time before or after your meal.
Are there shopping and essential service options near Shaking Crab (Bronx)?
Yes, nearby shopping options include Pro Beauty Supply for hair supplies, Snipes USA for shoes and sportswear, and Whole Pets Market for pet supplies. Essential services like Metro by T-Mobile, Verizon mobile stores, and Pelham Pharmacy are also nearby.