At Papa Johns Pizza in Bronx, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bronx pizza for any occasion. Call us for pizza delivery in Bronx or stop by 1979 JEROME AVE for carryout to order the best pizza in Bronx, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty in reaching management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Delivery Issues
Several reviews mentioned problems with delivery, including late arrivals, drivers not delivering to the door, and cold food upon arrival.
Food Quality
While some customers praised the pizza and sides, others complained about the quality, including burnt items and incorrect preparation.
JB
Jesus Brito
1 day ago
1.0
THE WORST CUSTOMER SERVICE I have ever received from a customer service rep over the phone. He was extremely rude to the point that I decided to not make the order. WOW. I’ve never experienced anything like that. Needless to say that I won’t be ordering from them EVER AGAIN.
IG
Isiah Givens
Dec 16, 2025
1.0
This location sucks!
I order a my style pizza it was not crispy it was fluffy like the regular crust but stretch out a lil bit more
YR
Yolanda Rosas
Nov 8, 2025
5.0
Best ever pizza
BU
Bamboodef Ubiera
Oct 19, 2025
1.0
Pregunta
Cuando pido una orden de papa dipa que me encanta pongo mi dirección número de apartamento en este edificio tiene elevador eso no sería problema para el delivery entregarlo en la puerto pero el delivery al parecer tiene muy poca paciencia vino y llamó cuando fui a contestar el cell ya el había colgado llame al local de papa Johns y me la volvieron a mandar con el delivery cuando el llegó al edificio llamó le pregunté si podía subirla y ese señor sólo me dice que si no bajo a buscarla se va a ir porque tiene mucho tiempo esperando háganme el favor y díganle que más tiempo espere a que me llegará lo que pedí a mi casa por eso se paga el delivery y a parte le había puesto extra tips gracias al delivery por su pésimo servicio me dañó la noche llegó mi pedido frío la heche a la basura y me fui a comprar un pica pollo X que me queda cerca la próxima vez iré papa johns excelente pero ese delivery entrénenlo por favor eso no es servicio al cliente
CC
Carl Carl
Aug 27, 2025
5.0
Would definitely recommend! One of the best experiences ever.