Brand Certified
Papa Johns Pizza
3.2(350 reviews)
Certified by Papa Johns Pizza • Feb 22, 2026
Business Details
475 Willis Avenue, Bronx, NY
10455, United States
Certified by Papa Johns Pizza • Feb 22, 2026
(718) 292-8773
Certified by Papa Johns Pizza • Feb 22, 2026
https://locations.papajohns.com/united-states/ny/10455/bronx/475-willis-avenue?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Feb 22, 2026
About
Certified by Papa Johns Pizza • Feb 22, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Bronx, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bronx pizza for any occasion. Call us for pizza delivery in Bronx or stop by 475 Willis Avenue for carryout to order the best pizza in Bronx, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Feb 22, 2026
Hours
Certified by Papa Johns Pizza • Feb 22, 2026
Reviews
3.2
350 reviews
5 stars
126
4 stars
55
3 stars
41
2 stars
11
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive staff and rude interactions.
Delivery Issues
Many customers experienced significant delays in delivery, with food arriving cold or not at all.
Food Quality
While some customers praised the taste of the pizza, there were multiple complaints about incorrect orders, cold food, and unsanitary conditions.
Management Problems
Several reviews pointed to issues with management, including unprofessional behavior and lack of resolution for customer complaints.
- LSLady SilverFeb 10, 20261.0On 2/1/2026 I ordered pizza directly from the store but it was delivered by doordash the driver took my food to the wrong address and then went back back to get it. When he borought it to me my large pizza was missing amd two boxes were opened. I try calling the store with no answer. I called customer service and the rep told me i have to wait for a refund from store management. To date no one has called me to resolve my issue and i try calling multiple times but they dont answer the phone. Im upset that customer service can't help. If you order from and have a problem you're better off going to the store to speak with them personally.
- SJSabrina JacobsJan 28, 20261.0Their customer service sucks. I ordered online and they didn't answer the phone when I called about my order
- JSJes SantanaJan 25, 20261.0Order a medium pepperoni pizza i get this instead
- DMDestiny MelendezJan 10, 20261.0You’ll get your order in 3-4 hours after placing it online for delivery. When calling the store they will only repeatedly say the driver will call you shortly. Your food will get to you extremely cold and inedible which they will not give you a refund for. Customer service is very unprofessional. 0/10.
- AAAtiya Abdul-MalikDec 15, 20251.0I placed an order and after 33 minutes, I saw that it was marked as delivery. I called the store and they informed me the driver was 10 minutes away. 30 minutes later I call back and they tell me the driver was here and called but I don’t answer. I didn’t get any missed calls and my t-mobile account doesn’t relay any missed calls. It has now been over an hour and my son is crying that’s he’s hungry. We are currently waiting in the cold for them to appear.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Bronx?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Can I order carryout pizza from Papa Johns Pizza at 475 Willis Avenue?
Yes, carryout is available daily starting at 10:00 AM until 1:40 AM Sunday through Thursday, and until 2:40 AM on Friday and Saturday.
Does Papa Johns Pizza offer no-contact delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure safe service.
What types of products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages from Papa Johns Pizza.
Where can I find the menu for Papa Johns Pizza in Bronx online?
You can view the menu at https://www.papajohns.com/order/menu.
How can I order pizza online for delivery or carryout from this Papa Johns location?
You can order online for delivery or carryout through the Papa Johns website at https://www.papajohns.com/order/ or directly via the store's menu link for carryout and delivery.
What is the address and contact number for Papa Johns Pizza in Bronx, NY?
Papa Johns Pizza is located at 475 Willis Avenue, Bronx, NY 10455. The main phone number is +1 718-292-8773.
Which nearby businesses or places can I visit around Papa Johns Pizza at 475 Willis Avenue?
Nearby you can find Bronx Laundromat, Dreaming Nail Beauty Salon, Madison Cafe, Salsa y Sazon official lounge/bar, and FishNet Cafe among others.
Are there nearby public transit or local spots that can help me find Papa Johns Pizza?
Yes, there are several local businesses and landmarks such as Mount HOREB Church AG and Willis Avenue Seventh-day Adventist Church near Papa Johns Pizza, which can help you navigate to the location at 475 Willis Avenue.
What other services or facilities are near Papa Johns Pizza that customers might find useful?
Nearby services include healthcare providers like Willis Ave Opioid Treatment Program and Bronx Med Orthopedic Associates, as well as shopping options like Rent-A-Center and Dollar Tree, making it convenient for customers to combine errands with their pizza visit.
Brand Certified Facts from Papa Johns Pizza
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Certified February 22, 2026Yext Knowledge Graph
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