McDonald's

3.9
2301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5765 Broadway, Bronx, NY
10463, United States

Hours

Reviews

3.9
2,301 reviews
5 stars
1,060
4 stars
519
3 stars
335
2 stars
131
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and lack of professionalism.

Order Accuracy

Many customers have reported issues with missing items or incorrect orders, leading to frustration.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, with some customers highlighting the cleanliness of the dining area and restrooms.

Food Quality

While some customers enjoyed fresh and hot food, others experienced issues with cold or poorly prepared items.

Atmosphere

The environment is often described as chaotic, especially during peak hours, with complaints about rowdy children and long wait times.
  • MR
    Marcus Robinson
    4 days ago
    1.0
    DO NOT EAT FROM HERE! What a piece of crap restaurant. The employees always arguing with customers, the orders always wrong the food sucks. I contacted the owner and his attitude was exactly like theirs! They get this from him! Lets get this place out of OUR neighborhood. The disrespect is shameful
  • RV
    Ramon Vargas
    Dec 12, 2025
    5.0
    Nice and Clean,The Worker's Are Very Friendly and Respectful. 🥰
  • OL
    Olive L.
    Dec 10, 2025
    1.0
    This location has staff who act like customers are inconveniences instead of the reason they have a job. The person taking my order sighed openly, argued over their own mistake, and talked about me in Spanish — unaware I understood everything. The person who should have stepped in (the manager) stayed silent and ignored it. I don’t pay fast-food prices to be disrespected. I hope corporate sees this because this team needs training in basic professionalism and customer respect.
  • HH
    houstonsproblem
    Dec 8, 2025
    3.0
    The last 4-5 times i've been there, they've forgotten at least one thing. It's annoying, i'm paying for things and they don't even put it in the bag, only place btw, every where else i've never had this many issues
  • BP
    Bersibeth Pfel
    Dec 3, 2025
    2.0
    Everyday it’s a circus filled with uncontrollable kids and waiting at minimum 25 minutes for an order. Usually wouldn’t have wasted my time on the review but it’s absolutely worth my time today. Still waiting on my order - not much of a fast food restaurant. Today restaurant customer capacity is at about 1/4. Unbelievable!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5765 Broadway, Bronx?

This McDonald's location in Bronx, NY is open 24 hours a day, 7 days a week, operating from 00:00 to 23:59 every day.

Does McDonald's at 5765 Broadway offer delivery services?

Yes, McDonald's offers delivery services including same day delivery and no contact delivery at this location.