McDonald's

3.5
1834 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
875 Garrison Ave, Bronx, NY
10474, United States

Hours

Reviews

3.5
1,834 reviews
5 stars
686
4 stars
377
3 stars
309
2 stars
127
1 star
335

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Many reviews highlighted poor customer service, including rude staff and slow service, contributing to a negative dining experience.

Food Quality

Customers frequently complained about food being undercooked, cold, or stale, with some expressing concerns about cleanliness.

Cleanliness

While some customers noted cleanliness, others reported dirty restrooms and unsanitary conditions, indicating inconsistency.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the environment while others found it uninviting due to staff attitudes.
  • SR
    Sarisbelkis Rodríguez
    Nov 15, 2025
    1.0
    Very bad experience. The place was dirty, including the bathroom and the entire dining area. I came specifically for the kids’ PlayPlace, and it was closed with no notice. When I received my food, they didn’t include napkins, any sauces, or the BBQ for the chicken nuggets. I had to go up twice to ask for the missing items. Overall, a mess. I do not recommend this location. P.S.: I ordered more food, but I only uploaded this photo for the review.
  • TS
    TESSA STMAR
    Nov 1, 2025
    1.0
    dont order from uber eats how can someone as sidel screw up an entire order. this person needs to be retrained or they dont care about there customers.
  • AP
    alex pagan
    Oct 24, 2025
    1.0
    Spend my entire lunch break waiting for my meal. It’s 11:00am. Not even lunch time!!
  • VP
    Vanessa P
    Oct 17, 2025
    1.0
    I have no idea what happened to this McDonald’s but it has completely gone downhill. I don’t know if it’s because they don’t want to work or their just giving the wrong orders out on purpose but the girl over the intercom had me repeat my order over and over again just for them to get my whole order wrong. Customer service needs to be better cause you can tell they don’t want to be there. There wasn’t that much people in the restaurant or the drive thru so I’m confused with the lack of carelessness coming from this place.
  • BB
    Black
    Oct 14, 2025
    1.0
    Fries served cold. Burgers not fully cooked. Machines always something damaged with it. If pay cash must pay exact amount or mcdonald's keeps the change.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 875 Garrison Ave, Bronx?

McDonald's at 875 Garrison Ave is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Can I get McDonald's delivered from the Bronx location?

Yes, McDonald's at 875 Garrison Ave offers delivery including same day and no-contact delivery services.