McDonald's

3.3
1061 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
51-67 E 161st St, Bronx, NY
10451, United States

Hours

Reviews

3.3
1,061 reviews
5 stars
368
4 stars
164
3 stars
189
2 stars
99
1 star
241

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and food preparation areas.

Customer Service

Many customers reported unprofessional and rude behavior from staff, with complaints about long wait times and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with issues such as cold or stale items and incorrect orders being common.

Safety Concerns

Several reviews mentioned feeling unsafe due to the presence of homeless individuals and disruptive behavior within the restaurant.

Location Issues

Despite its prime location near Yankee Stadium, the restaurant's condition and service have led to a negative perception among customers.
  • WU
    Wanda urbina
    Aug 31, 2025
    1.0
    This location is right in front of the Yankees stadium knowing how busy it could get it should have employees who need the job not employees who don’t care they make so many mistake but forget the mistakes they argue with customers like they are not wrong. They know we are purchasing food and still don’t give you napkins or straws or any sauces you purchase or ask for. So many employees for no reason they all bunch up working in the same order. The manager ALTAGRACIA needs to be fired she thinks she does things right and do it wrong forgetting things from orders and still argues with customers like we are crazy. Gaslighting customers is crazy and arguing with them.
  • AJ
    Avery Jordan
    Aug 22, 2025
    1.0
    Avoid at all costs!
  • JR
    John Rodriguez
    Aug 8, 2025
    2.0
    I saw more than 2 people handling cups putting their fingers inside of it, visible touching the ice inside and then pouring drinks in it.
  • IU
    Isaac Urrutia40
    Jul 28, 2025
    3.0
    There are always homeless people inside the place fighting and asking for money, bothering customers. The bathrooms need more constant cleaning and the lock on the men's bathroom door needs to be fixed. Being close to one of the most famous stadiums in the Bronx, it should look better for customers , They should improve customer service, also some people who serve there are reluctant to serve the customers of the place.
  • QC
    Quaneesha Cutts
    Jul 20, 2025
    1.0
    The people are extremely unprofessional leaving people standing for over 30 min as they luagh and joke amongst themselves

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 51-67 E 161st St, Bronx?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery 24/7 with options including same day and no contact delivery.