Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,077 reviews
5 stars
973
4 stars
469
3 stars
312
2 stars
103
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for food and issues with order accuracy.
Order Accuracy
Many reviews highlighted problems with missing items or incorrect orders, leading to customer frustration.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some customers experienced issues with cleanliness in specific areas.
Customer Service
Customer service was inconsistent, with some employees praised for their friendliness while others were criticized for rudeness and poor attitudes.
Food Quality
Food quality varied, with some customers enjoying their meals while others reported issues such as cold food or food safety concerns.
- OPOrion Pax1 day ago5.0I’ve had great experiences at this McDonald’s in The Bronx and really appreciate the service provided by the staff. They are friendly, efficient, and make sure orders are handled quickly and correctly. The restaurant is clean and well organized, which makes each visit pleasant. I especially appreciate the Big Mac, which has always been my favorite burger and is consistently fresh and delicious here. It’s comforting to know I can rely on this location for good food and dependable service. This McDonald’s does a great job maintaining quality and customer satisfaction, and I would definitely recommend it.
- GAGregory AcostaDec 28, 20255.0Buen servicio
- MGMatthew GonzalezDec 7, 20253.0Notoriously slow and somewhat busy most of the time. Lots of delivery orders so lots of delivery workers. McDonald’s in general has been hit hard during the current food delivery era. We, the counter-dwelling, walk-in customers, are the true victims.
- TMTammy MNov 29, 20251.0Waited 15mins for my food. Until the person who I’m assuming is the manager said why are we still waiting on. Mind you Ubers drivers got there order and other customers cuz they called out their numbers but for some reason mine wasn’t called. My order was sitting on the side for freaking 15mins. Idk why cuz It was ready, they just handed me the bag. And didn’t apologize. There was like 8 employees standing around. I was pissed but didn’t say anything. But thank you though for the very slow service and burned fries. I love burned fries _!_
- KNKeith NirdlingerNov 11, 20251.0I came with a receipt after doing the survey. Guy at the drive through window tells me I can only get 2 double cheese burgers. I tell him no the receipt clearly says its buy 1 get 1 free of equal or less value. He tells me he needs to talk to his boss. Comes back and tells me I can not get a quarter pounder and a Big Mac. I can only get 2 Big Macs quater pounders are not part of the promotion. I asked him to show me where it says that.he can not. Today is Tuesday Nov 11th 2025 at 5:41pm. I can not remember the supervisor name it was not a common name that I have heard b4 tho. That said this lie
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3509 Webster Avenue & Gunhill?
McDonald's at 3509 Webster Avenue & Gunhill is open daily from 5:00 AM to 1:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 5:00 AM to 1:00 AM.
When is delivery service available at this McDonald's?
Delivery service is offered daily from 6:00 AM to 11:30 PM.
What types of pickup and delivery services are available?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's for delivery from this location?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple App Store and Google Play.
What payment options does this McDonald's accept?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there any nearby train stations that can help customers reach McDonald's?
Yes, the Metro North - Williams Bridge Train Station and Williams Bridge station are nearby and can help customers reach McDonald's conveniently.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby spots such as Daia’s Sweets for desserts, SOMA HEALTH CLUB BRONX for fitness, or Valentino's Party Supplies & Rentals for shopping.
Where can customers find automotive services close to this McDonald's location?
Nino Auto Tire Corp and LaSorsa Chevrolet are nearby options for automotive needs near McDonald's.