McDonald's

3.9
2068 reviews
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Business Details

3509 WEBSTER AVENUE & GUNHILL, Bronx, NY
10467, United States
(718) 231-9210
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3509 WEBSTER AVENUE & GUNHILL, Bronx, NY
10467, United States

Hours

Reviews

3.9
2,068 reviews
5 stars
969
4 stars
466
3 stars
312
2 stars
103
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, missing items, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unsanitary conditions.

Food Quality

Mixed reviews on food quality, with some praising it while others complained about cold or poorly prepared items.

Customer Experience

Several reviews highlighted poor customer service and rude staff interactions.

Operational Hours

Customers expressed frustration over inconsistent closing times and operational hours not matching what is listed online.
  • IK
    Ikrom Kerumut
    Nov 14, 2025
    5.0
    Such a wonderful place — everything was perfect from start to finish.
  • KN
    Keith Nirdlinger
    Nov 11, 2025
    1.0
    I came with a receipt after doing the survey. Guy at the drive through window tells me I can only get 2 double cheese burgers. I tell him no the receipt clearly says its buy 1 get 1 free of equal or less value. He tells me he needs to talk to his boss. Comes back and tells me I can not get a quarter pounder and a Big Mac. I can only get 2 Big Macs quater pounders are not part of the promotion. I asked him to show me where it says that.he can not. Today is Tuesday Nov 11th 2025 at 5:41pm. I can not remember the supervisor name it was not a common name that I have heard b4 tho. That said this lie
  • PP
    Pay Up Productions
    Nov 1, 2025
    3.0
    So I got my pancake for my daughter. I don’t know who took a bite out of my Child’s pancake. The food was okay as it should be The milkshake machine was spilling everywhere, but you managed to get it in the small cup. Thank you.
  • KK
    Katrina
    Oct 18, 2025
    1.0
    Had me waiting how long for my food 👎🏽👎🏽👎🏽👎🏽 they need better service
  • JL
    Jo lyne
    Oct 9, 2025
    4.0
    Une bonne expérience. Le personnel est correct dans l’ensemble. Rien à redire.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3509 Webster Avenue & Gunhill?

McDonald's at 3509 Webster Avenue & Gunhill is open daily from 5:00 AM to 1:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is available every day from 5:00 AM to 1:00 AM.