Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, missing items, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and unsanitary conditions.
Food Quality
Mixed reviews on food quality, with some praising it while others complained about cold or poorly prepared items.
Customer Experience
Several reviews highlighted poor customer service and rude staff interactions.
Operational Hours
Customers expressed frustration over inconsistent closing times and operational hours not matching what is listed online.
IK
Ikrom Kerumut
Nov 14, 2025
5.0
Such a wonderful place — everything was perfect from start to finish.
KN
Keith Nirdlinger
Nov 11, 2025
1.0
I came with a receipt after doing the survey. Guy at the drive through window tells me I can only get 2 double cheese burgers. I tell him no the receipt clearly says its buy 1 get 1 free of equal or less value. He tells me he needs to talk to his boss. Comes back and tells me I can not get a quarter pounder and a Big Mac. I can only get 2 Big Macs quater pounders are not part of the promotion. I asked him to show me where it says that.he can not. Today is Tuesday Nov 11th 2025 at 5:41pm. I can not remember the supervisor name it was not a common name that I have heard b4 tho. That said this lie
PP
Pay Up Productions
Nov 1, 2025
3.0
So I got my pancake for my daughter. I don’t know who took a bite out of my Child’s pancake. The food was okay as it should be The milkshake machine was spilling everywhere, but you managed to get it in the small cup. Thank you.
KK
Katrina
Oct 18, 2025
1.0
Had me waiting how long for my food 👎🏽👎🏽👎🏽👎🏽 they need better service
JL
Jo lyne
Oct 9, 2025
4.0
Une bonne expérience. Le personnel est correct dans l’ensemble. Rien à redire.
What are the regular operating hours of McDonald's at 3509 Webster Avenue & Gunhill?
McDonald's at 3509 Webster Avenue & Gunhill is open daily from 5:00 AM to 1:00 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is available every day from 5:00 AM to 1:00 AM.
When is delivery service available at this McDonald's?
Delivery service is offered daily from 6:00 AM to 11:30 PM.
What types of pickup and delivery services are available?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's for delivery from this location?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple App Store and Google Play.
What payment options does this McDonald's accept?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there any nearby train stations that can help customers reach McDonald's?
Yes, the Metro North - Williams Bridge Train Station and Williams Bridge station are nearby and can help customers reach McDonald's conveniently.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit nearby spots such as Daia’s Sweets for desserts, SOMA HEALTH CLUB BRONX for fitness, or Valentino's Party Supplies & Rentals for shopping.
Where can customers find automotive services close to this McDonald's location?
Nino Auto Tire Corp and LaSorsa Chevrolet are nearby options for automotive needs near McDonald's.