McDonald's

3.6
1504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
36 W Fordham Rd, Bronx, NY
10468, United States

Hours

Reviews

3.6
1,504 reviews
5 stars
608
4 stars
280
3 stars
229
2 stars
108
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, including missing items and wrong food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions and foul odors.

Wait Times

Customers consistently experienced long wait times for their orders, both in-store and for delivery.

Atmosphere

The presence of homeless individuals and disruptive behavior from other patrons contributed to an uncomfortable dining environment.
  • RS
    Ramon Sanchez
    2 days ago
    1.0
    This place is slow bad food and always dirty employees don’t want to work and are rude I ordered a double cheeseburger meal on the kiosk took a half hour to get the the order wrong when I tried to get help an employee said I’m off the clock
  • JP
    John Padilla
    Nov 4, 2025
    3.0
    They lock up the soda machine and there is a guard at the entrance. Wasn't exactly an inviting atmosphere.
  • JG
    Jose Gonzalez
    Oct 19, 2025
    2.0
    don't ever order Uber eats from here they never get your order right.. also when u receive your order it's always an item missing the last 2 orders was missing items!! the workers do more gossiping then working!! that's the problem!!
  • MM
    Marvin Morgan
    Oct 5, 2025
    5.0
    Gets busy💖💖💖💖
  • RM
    Roxie Mika
    Sep 24, 2025
    1.0
    There's always a problem or messed-up item when you order delivery from this store. I have had this problem many times when ordering delivery, so I try to avoid them. This morning I was in a hurry and needed a quick breakfast. Taco Bell in the neighborhood no longer serves breakfast so I stopped in here instead, despite my negative history with them, and that turned out to be a big mistake. They made me wait almost 20 minutes for my order, and then when they finally remembered I was there, they hastily slapped my sandwich together, threw my hash browns in the bag, and handed me the bag. Then they handed me my soda cup... and pointed me to a soda machine that was locked up and powered down, with signs all over it screaming "NO FREE REFILLS!!!!!". I had to call someone from behind the counter multiple times just so I could get my soda, and the soda machine spat out the flattest, most anemic and miserable Diet Coke I've ever seen in my life. What should have been a meal I had enough time to sit down and eat ended up being something i had to rush to eat hastily on the subway to work. It's one thing to screw up a delivery order sometimes, I get that they are over worked. But when you start treating your regular customers like criminals, and acting like something as cheap for the company as soda needs to be under lockdown, that's when I decide to go somewhere else. There's another McDonald's just down the street on Jerome and Kingsbridge, and they are much higher quality than this one even though they're in the same neighborhood. Even better, I can go to burger king for a good hot breakfast, with more food for the price, and a drink that's nice and fizzy. Or even better still, get a breakfast sandwich from any deli in the neighborhood. Clearly somehow you guys are treating your customers like this and staying in business, but in the end all you're doing is reminding people they have options. Good Luck...

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 36 W Fordham Rd, Bronx?

The McDonald's at 36 W Fordham Rd, Bronx is open from 5:00 AM to midnight on most days, with extended hours until 2:00 AM on Thursday through Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.