Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times and poor service, particularly in the drive-thru, with some experiencing rude staff interactions.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
The restaurant was noted for being clean by several customers, although some reported unsanitary conditions and issues with pests.
Customer Experience
While some customers had positive experiences with friendly staff and good service, others felt unsafe due to the presence of homeless individuals and chaotic environments.
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laura Liriano
Feb 6, 2026
1.0
The worst drive service you could imagine.
KK
kayy
Jan 28, 2026
2.0
usually don’t have high expectations for McDonald’s, but this visit was still disappointing. The wait time was longer than expected, and when the food finally came out, it wasn’t great. The fries were cold, and the burger was messy and poorly put together.
I do want to be clear though — this wasn’t the waiter or cashier’s fault at all. The staff member taking my order was polite and did their best, and they handled things professionally. The issues seemed more like kitchen management or overall organization problems rather than front counter service.
McDonald’s is supposed to be fast and consistent, and this experience just didn’t live up to that. Hopefully things improve because the workers up front are clearly trying.
KK
Karl
Jan 19, 2026
5.0
Excellent Experience
KE
kim Easley
Jan 10, 2026
1.0
If I could put a negative star on here I would. Since when did McDonald’s have staff that were waiters and waitresses? Asking for a tip when you bring my food out and then being rude is not okay. It’s McDonalds. Do better.
KR
Kristina Ramlogan
Jan 10, 2026
2.0
While this is a good McDonald’s to stop at due to its location. Be careful when you do order pick up. I was harassed about giving a tip. And was told have my wallet ready next time.