McDonald's

3.6
1637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2630 Jerome Ave, Bronx, NY
10468, United States

Hours

Reviews

3.6
1,637 reviews
5 stars
659
4 stars
310
3 stars
247
2 stars
129
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

The restaurant was often described as dirty, with issues related to hygiene and the presence of homeless individuals.

Food Quality

Many customers complained about receiving cold or improperly prepared food, with some expressing dissatisfaction with the overall quality.

Atmosphere

The location was noted for being overcrowded and noisy, with disruptive behavior from patrons, making it uncomfortable for families.

Staff Attitude

Several reviews highlighted rude or dismissive attitudes from staff, contributing to a negative customer experience.
  • RR
    Rachel
    Nov 7, 2025
    1.0
    The cleaning lady was doing more talking than cleaning. I had to clean my own table. She just walked around with Mop. Then there was no toilet paper. Then she told us to use napkins cause she was too busy. She had an attitude about it.
  • RS
    Ramon Sanchez
    Oct 24, 2025
    1.0
    Every time I go in there these two lgbtq plus employees one being a manager always give me attitude and are so unprofessional they leave my order sit there until I ask for it the food is good service is terrible
  • CR
    Charles Rhoden
    Oct 14, 2025
    5.0
    I totally agree with that reviewer who made comments about a worker: Jazlyn. This young lady is a magnificent customer service technician.
  • II
    Ian
    Oct 12, 2025
    5.0
    Clean, fast, quieter than others
  • FJ
    Federal Jew
    Sep 24, 2025
    1.0
    As close as this location is to my job, I should’ve listened to the reviews upon reading them first. Don’t get me wrong the service was excellent, but their food is horrible. Some McDonald’s locations especially depending on the location food is always gonna be nasty. I do not recommend. You’re better off walking to the one on east Fordham road near the supermarket across from Walgreens. Ther service on the other hand is HORRIBLE but their food taste way better!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2630 Jerome Ave?

This McDonald's location is open 24 hours every day of the week.

Is McDonald's at 2630 Jerome Ave open for delivery at all times?

Yes, delivery services are available 24/7 at this location.