Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.4
1,404 reviews
5 stars
524
4 stars
237
3 stars
251
2 stars
112
1 star
280
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions, including dirty bathrooms and tables, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, as well as high prices.
Staffing Issues
Many reviews mentioned understaffing and disorganization, leading to slow service and order inaccuracies.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted enjoyable food experiences.
- ASAriana SanchezOct 27, 20251.0Bad experience ever they take your money away don’t ever go there
- MRMadee ReedOct 26, 20251.0McDonald'shelteracismealifevil😢
- ARangel rodriguezSep 18, 20255.0Order some meal but they rid of the Playplace been removed sadly
- IMIndigo MAug 12, 20251.0Terrible experience - asked to speak to a manager. Manager avoided to talk to me. I asked for he’s name. He’s talking to another employee in Spanish about me and decided to the employee give me. Fake name: he’s name was Jose Reyes. I understand Spanish. Heard everything he said. Will be escalating this incident to corporate.
- MVMiguel VelazquezJul 21, 20251.0Food trash high priced
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, it offers delivery including same-day and no-contact delivery options.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, this McDonald's has a drive-through that operates 24/7 every day.
How can I order from McDonald's online or via mobile app?
You can order online via their delivery website or use the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of food and services does this McDonald's offer?
It provides a variety of menu options including breakfast, coffee, burgers, sandwiches, ice cream, and frozen yogurt, along with services like mobile ordering, McDelivery, and WiFi.
Are there other McDonald's locations near this McDonald's on University Ave?
Yes, there is another McDonald's nearby which may be convenient for customers in the area.
What financial services are available near this McDonald's?
Customers can find Chase Mortgage, Chase ATM, Liberty Tax, CFSC/Community Financial Service Centers, and Pawnit 4 Now nearby for various financial needs.
If I'm visiting McDonald's, what nearby beauty services can I access?
University Hair & Beauty and Angelica Beauty Salon are nearby offering hair and beauty services if you'd like to combine your visit with a salon appointment.
What nearby places can I visit for additional dining options around McDonald's on University Ave?
Nearby dining options include Casa Clema Restaurant & Bar for Latin American cuisine, Universal Fish Market for seafood, Great Wall for Chinese food, My Pizza for pizza, and Hamburger Society for American-style dining.