McDonald's

3.8
1863 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1600 Boston Rd, Bronx, NY
10460, United States

Hours

Reviews

3.8
1,863 reviews
5 stars
801
4 stars
424
3 stars
284
2 stars
105
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.

Food Quality

Several customers reported issues with food quality, including cold or stale items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions, particularly in the bathrooms.

Inconsistent Service

Customers experienced inconsistent service, particularly during late hours, with some reporting long wait times and confusion among staff.
  • DD
    Dayday
    Jan 1, 2026
    1.0
    Absolutely unacceptable. I ordered two cheeseburger combos through Uber Eats and received only buns with cheese and ketchup — no burger patties at all. This is careless, unprofessional, and completely unacceptable. What makes this worse is that this is not the first time this has happened. Because of that, I will be taking further action. Customers should not have to deal with repeated issues like this. This was a total waste of money and time. I will not be ordering from here again and I strongly do not recommend this place.
  • JP
    Jordy Raul Peralta
    Dec 15, 2025
    1.0
    Bad customer service experience. I ordered through the app for pickup. When I pulled up and gave my order number twice, the employee responded with a bad attitude, saying, “That’s not what I asked you.” It is not the customer’s fault if an employee is having a bad day, and customers should not be treated this way when they are spending their money. People with this kind of attitude should not be working at such an incredible franchise. Because of this experience, I will not be returning to this location.
  • SS
    SunFlower
    Dec 6, 2025
    5.0
    It's always quiet and clean. The food was good. Workers are friendly and very fast on getting orders out in a timely manner.
  • JT
    Jason T
    Nov 11, 2025
    1.0
    Was served cold hash browns today at 7:35am 11/11/25. No hello and no thank you. Checked off all the negative box.
  • AD
    Aminata Deme
    Nov 9, 2025
    1.0
    the worker and manager threatened me with a fryer because i asked for my food and was accused of asking for free food despite showing the receipt showing that i paid. the manager and worker called me broke till police got there and ordered them to give me all my money back because i in fact did pay and did nothing to deserve derogatory words. will be reaching out to corporate! the employee is pictured holding this down below!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1600 Boston Rd, Bronx?

This McDonald's location is open 24 hours a day, seven days a week, including holidays.

Does this McDonald's offer delivery services?

Yes, McDonald's at this location offers delivery services 24/7 including same day and no-contact delivery options.