Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.
Food Quality
Several customers reported issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions, particularly in the bathrooms.
Inconsistent Service
Customers experienced inconsistent service, particularly during late hours, with some reporting long wait times and confusion among staff.
DD
Dayday
Jan 1, 2026
1.0
Absolutely unacceptable.
I ordered two cheeseburger combos through Uber Eats and received only buns with cheese and ketchup — no burger patties at all. This is careless, unprofessional, and completely unacceptable.
What makes this worse is that this is not the first time this has happened. Because of that, I will be taking further action. Customers should not have to deal with repeated issues like this.
This was a total waste of money and time. I will not be ordering from here again and I strongly do not recommend this place.
JP
Jordy Raul Peralta
Dec 15, 2025
1.0
Bad customer service experience.
I ordered through the app for pickup. When I pulled up and gave my order number twice, the employee responded with a bad attitude, saying, “That’s not what I asked you.” It is not the customer’s fault if an employee is having a bad day, and customers should not be treated this way when they are spending their money. People with this kind of attitude should not be working at such an incredible franchise. Because of this experience, I will not be returning to this location.
SS
SunFlower
Dec 6, 2025
5.0
It's always quiet and clean. The food was good. Workers are friendly and very fast on getting orders out in a timely manner.
JT
Jason T
Nov 11, 2025
1.0
Was served cold hash browns today at 7:35am 11/11/25. No hello and no thank you. Checked off all the negative box.
AD
Aminata Deme
Nov 9, 2025
1.0
the worker and manager threatened me with a fryer because i asked for my food and was accused of asking for free food despite showing the receipt showing that i paid. the manager and worker called me broke till police got there and ordered them to give me all my money back because i in fact did pay and did nothing to deserve derogatory words. will be reaching out to corporate! the employee is pictured holding this down below!
What are the operating hours of McDonald's at 1600 Boston Rd, Bronx?
This McDonald's location is open 24 hours a day, seven days a week, including holidays.
Does this McDonald's offer delivery services?
Yes, McDonald's at this location offers delivery services 24/7 including same day and no-contact delivery options.
Is there a drive-thru available at McDonald's on Boston Rd?
Yes, the location has a drive-thru that operates 24 hours every day.
What payment methods does McDonald's at 1600 Boston Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's from my smartphone?
Yes, you can order via the McDonald's App available on iOS and Android or use the online order links provided.
What types of services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there any places of worship near McDonald's at 1600 Boston Rd?
Yes, nearby places of worship include Iglesia Casa Del Alfarero, South Bronx Community Seventh Day Adventist, Tried Stone Baptist Church, and The New Gospel Temple.
What educational institutions are close to this McDonald's?
Nearby schools include Bronx Outreach HIGH School, Hermann Ridder JHS I.S. 98, Explorations Academy H.S., Bronx Envision Academy, Jhs 98 Herman Ridder, Performance Conservatory High School, and I S 98.
Where can customers find pharmacies or health services near McDonald's?
Close to the McDonald's are M and V Pharmacy and Montefiore at IS 98, providing convenient health and medical services.
Are there any other useful services near McDonald's at 1600 Boston Rd?
Yes, nearby services include UPS Access Point location for shipping, Kojo’s Pest Elimination, Players Barber Shop, Coinstar bank, Francis Superette convenience store, and Western Beef supermarket.