Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,897 reviews
5 stars
1,142
4 stars
617
3 stars
466
2 stars
199
1 star
473
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with complaints about poor customer service and negative attitudes from employees.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
The restaurant was frequently described as dirty and unkempt, with complaints about unsanitary conditions and unclean tables.
Food Quality
While some customers enjoyed the food, there were multiple reports of poorly cooked items and cold food being served.
- DSDanijel SrdocNov 15, 20252.0SLOOOOOW! Fast food should take 25 minutes to be ready, a few times now...especially with the place half busy at best.
- JLjaywuzhere83 leonNov 15, 20251.0Waited 30 minutes for my food. And they still got my order wrong. I'm a unsatisfied customer.
- FHFatiha HasanNov 10, 20251.0They used to be so decent now they're jampacked with people and they messed up my order
- NTNatasha TulsiNov 5, 20251.0I ordered mcchicken strips from this particular McDonald’s and it was terrible. The outside was burnt while the inside was still undercooked. The texture and taste were just nasty — honestly one of the worst meals I’ve had. Really disappointing and not what I expect from McDonald’s.
- RJRobert JimenezOct 26, 20251.0October 26, 2025, at 23:10, I visited the drive-thru at this McDonald’s location and found that no one was available to take my order. When I asked inside, I was informed that the drive-thru was closed at that time because the scheduled staff member hadn't arrived. I understand delays can happen, but I wanted to highlight this experience so it can be addressed. Thank you."
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1982 Westchester Avenue, Bronx?
McDonald's at 1982 Westchester Avenue is open 24 hours a day, 7 days a week.
Does McDonald's offer drive-through service at this location?
Yes, McDonald's at this location has a drive-through open 24/7.
Can I order McDonald's for delivery or curbside pickup?
Yes, this McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby places to visit before or after eating at McDonald's?
Yes, nearby places include Greater Dental if you need dental care, Parkchester Library for a quick visit, and Hotel Ninety Five Parkchester if you need accommodation.
How can nearby public services like the State of New York influence my visit to McDonald's at Westchester Avenue?
The nearby State of New York public service offices can be convenient for running errands or appointments before or after visiting McDonald's.
Are there nearby beauty and wellness salons around McDonald's?
Yes, Fancy Nail, Emily's Nails Salon and Spa, and Esthetics Eyebrow Threading Salon are nearby and great for a beauty or wellness treat.
Does this McDonald's location provide free WiFi and mobile ordering options?
Yes, this McDonald's offers free WiFi and supports mobile ordering through their app.