McDonald's

3.5
1832 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2065 Jerome Ave, Bronx, NY
10453, United States

Hours

Reviews

3.5
1,832 reviews
5 stars
722
4 stars
306
3 stars
293
2 stars
139
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiencing long wait times and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the bathrooms and overall lack of cleanliness.

Order Accuracy

Many reviews highlighted issues with missing items in orders, incorrect food being served, and a general lack of attention to detail.

Atmosphere

Customers noted a chaotic atmosphere, with complaints about loud music, disruptive patrons, and a general feeling of discomfort.

Management Issues

Several reviews pointed to poor management practices, including staff disorganization and a lack of accountability among employees.
  • KR
    Kera Redman
    Nov 12, 2025
    1.0
    Ordered through drive-thru and the lady taking our order was extremely rude. Once I got my food home and started eating, I realized the burger was cold in the middle. IT WAS NOT COOKED ALL THE WAY THROUGH!!! I tried to call back to talk to a manager, but no one answers the phone.
  • JP
    John Padilla
    Nov 11, 2025
    5.0
    Food was good, seating areas were clean. Once the kids let out of school it became a bit loud but kids will be kids.
  • JM
    Javier Mckenzie
    Nov 2, 2025
    1.0
    20 minutes waiting in the drive thru not even acknowledged. This wouldn’t happen in other neighborhoods with a different class of people!
  • MS
    Massiel Salce
    Nov 1, 2025
    1.0
    El servicio muy malo , la orden incomplete , el baño no papel de toilet, la cajera mucho tempo pats cojer la orden !!!
  • JR
    Janitza Rodríguez
    Oct 24, 2025
    1.0
    No vayan a este Mc donald !!! Fui a este lugar en la madrugada hice mi pedido por el app porque a esta hora o tiene delivery o tienen algo en resumen me dan mi comida me voy todo va bien pero cuando estoy buscando los cubiertos no están ok voy me regreso y los busco está bien no hay problema me como mi comida y todo y después me doy cuanta que me falta el hashbrown vuelvo y regreso y le digo a las misma persona que me atendió que me faltó el hashbrown y tiene la indecencia de decirme que el big breakfast no viene con eso y para colmo me deci hasta te dimos los pancakes según el so para mi entender el me cambió la orden y la puso como le dio su gana quizás en la mañana es diferente pero en la noche es lo peor .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2065 Jerome Ave, Bronx?

McDonald's at 2065 Jerome Ave, Bronx is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service that is available 24/7.