Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,045 reviews
5 stars
734
4 stars
478
3 stars
347
2 stars
149
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
While some customers noted improvements in cleanliness after renovations, others reported dirty conditions and a bad odor.
Service Speed
Many reviews mentioned slow service, particularly during busy hours, leading to long wait times for orders.
Management Issues
Several customers expressed dissatisfaction with management, citing lack of training for staff and poor handling of customer complaints.
- MHM H4 days ago5.0Excellent service that can feel slightly slow. Good food and reliable. Best thing it's 24 hr operation and super convenient. However, drive through design, entrance and exit are like an obstacle course and not user friendly due to the high local traffic in the neighborhood. Still 5 stars and thanks to the team!
- IVIlsa VazquezOct 23, 20251.0First time coming here in years and it will be my last!! The English muffin was cold, not toasted and the egg with cheese and sausage was thrown on the bread smh VERY SLOPPY. I explained to the manager what happened and he was VERY UNPROFESSIONAL and rude!! 😒 NEVER AGAIN😡
- NCNira ChuxOct 17, 20251.0Worst place ever, the customer service is ridiculous, the people who work there don’t have any sense at all, this is my second time finding insects in my food. Smh
- XXXo Nelly XoOct 15, 20251.0I kept asking for my order over and over again as it was sitting behind the counter for over 30 minutes and the worker kept saying “it’s not ready” while he walks right by my food. He finally handed me my food, which was cold by the time i got it. He did not apologize for having my food sit there. Just gave me a goofy smile and handed me my food. The worker is not the brightest. And this place smells like sewage.
- BLBryan De LunaOct 9, 20251.0Probably the worst McDonald’s experience I’ve had. I did a mobile order to pick up through the drive thru. I figured it would be quick. When I get to the drive thru and reach the speaker theres no response. After i wait 10 minutes i drive to the pick up. Theres no one there. After waiting about 7-10 min i decide to park and go inside. I wait about 5 min before anyone shows up. I told the guy that was there that i had placed a mobile order and that no one was at the drive thru. Doesn’t say any thing and just goes to the back. I waited another 10 min just to receive my order. The man and woman that was working there on 10/9/2025 around 11:15pm should get fired. Never coming back here and neither should anyone else with the lack of service wasting peoples time.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1515 Williamsbridge Rd, Bronx?
McDonald's at 1515 Williamsbridge Rd in the Bronx is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru services and what are the hours?
Yes, this McDonald's has a drive-thru open 24/7 every day.
Can I order McDonald's food for delivery or pickup at this location?
Yes, McDonald's here offers delivery and curbside pickup, including same-day and no-contact delivery services.
What online options are available to order from this McDonald's?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What other food or dining options are near this McDonald's on Williamsbridge Rd?
Nearby dining includes another McDonald's, China Wok (Chinese restaurant), and M & R Coffee Shop (cafe and delicatessen).
Are there any gas stations close to McDonald's at 1515 Williamsbridge Rd?
Yes, there are gas stations nearby including BP, Sunoco, and Shell, which can be convenient for customers stopping by for fuel and a meal.
What medical facilities are located near this McDonald's?
Nearby medical centers include Bronx Dialysis Center, DaVita Bronx Dialysis Center, Montefiore Medical Center, and Montefiore Medical Group, useful for patients and visitors.
Does the McDonald's offer any rewards or loyalty programs?
Yes, customers can join MyMcDonald's Rewards to earn points towards free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.