McDonald's

3.4
1938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 W Mount Eden Ave, Bronx, NY
10452, United States

Hours

Reviews

3.4
1,938 reviews
5 stars
744
4 stars
341
3 stars
288
2 stars
135
1 star
430

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and food contamination issues.

Wait Times

Customers consistently complained about long wait times both in the drive-thru and inside the restaurant.

Food Quality

Feedback indicated that food quality was often subpar, with reports of cold, poorly prepared, or contaminated items.
  • LT
    Lula lol. things
    Jan 4, 2026
    1.0
    Muy lento y no hay servicio de baño
  • VT
    Victoria Takia
    Dec 14, 2025
    1.0
    This McDonald’s literally never gets my order right. If I order a triple cheeseburger, they only put two patties on it. If I order a double, they only put one. If I say no onions, they put onions. So on and so forth. McDonald’s makes it impossible to reach out to management to complain, so this McDonald’s will forever be subpar. We need to stop going to this until they fix this issue. They don’t care about what they put in the bags and mess up simple orders all the time.
  • MV
    Melissa Valerio
    Nov 29, 2025
    1.0
    Customer service is Horrible, the lady that takes the order on the drive-thru is so rude and has not manner to work in customer service. She yelled at me and slammed the window, just because she didn't wanted to scan the code for points. Also the speaker of the drive thru sounds really bad, you barely hear them.
  • BM
    Bridez Mind
    Nov 26, 2025
    5.0
    The location is less than desirable however the employees are professional whenever I have interacted with them over the past decade. The food has been fresh and clean
  • LP
    Love Peace
    Nov 2, 2025
    1.0
    Whoever was cooking on the late shift (1:00 am in NOV 2, 2025) are total losers. Cold, dry, slopped together food…French fries from hours ago, no napkins, straws or anything in the bag. Disgusting people. Stay away!

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 1 W Mount Eden Ave, Bronx?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru at McDonald's in Bronx open all day?

Yes, the McDonald's drive-thru is open 24/7 every day of the week.