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Dunkin'

4.0
(356 reviews)
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Business Details

452 East 149th Street, Bronx, NY
10455, United States
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
452 East 149th Street, Bronx, NY
10455, United States

Hours

Reviews

4.0
356 reviews
5 stars
197
4 stars
61
3 stars
49
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and dismissive towards customers.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, mentioning issues like watered-down coffee and stale donuts.

Cleanliness

Some reviews noted cleanliness issues, particularly in relation to food handling and the overall environment.

Service Speed

While some customers appreciated the fast service, others reported slow service and incorrect orders.
  • JS
    Justina Sia
    Jan 28, 2026
    1.0
    This location should be shut down. The level of rudeness from the staff is truly unbelievable. Customer service is severely lacking, and employees behave as though assisting paying customers is an inconvenience. The manager, “Monseour,” was exceptionally rude and unprofessional. I will be reporting this location to the city.
  • DB
    DD Black
    Oct 1, 2025
    1.0
    The drinks were watered down and tasted like it had been sitting out all day, I went back and since I was the last customer I know they know my order, I ask for my refund, no funny business and the man acts like I spoke in a 3rd language! Horrible, rude, and petty, DO NOT COME HERE THEY ARE TERRIBLE!
  • WS
    willie smith
    Sep 5, 2025
    5.0
    Good Service
  • GS
    Glynis Simmons
    Oct 15, 2021
    2.0
    This place is unacceptable. They have no consideration for the customers time. They advertise opening at 5:30 am and don't open until 6 then you the customer is limited to certain items because the oven is not, hire more responsibility people
  • LJ
    Lvone Jones
    Feb 17, 2019
    5.0
    Sssssssooooooo gggggggooooooooodddddd

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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