Dunkin'

3.4
198 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2172 Westchester Ave, Bronx, NY
10462, United States

Hours

Reviews

3.4
198 reviews
5 stars
83
4 stars
32
3 stars
17
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Food Freshness

Many reviews mentioned stale or old food items, including donuts and muffins, leading to dissatisfaction.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty tables and the presence of pests.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported negative interactions.

Order Accuracy

Numerous complaints about incorrect orders and overcharging, indicating a need for better order management.
  • EM
    Ealemm Moran
    Nov 10, 2025
    1.0
    I ordered a bagel with cream cheese and the bagel it was really hard barely tosted it tasted old bad do not recommend
  • SV
    Selina Valle
    Nov 2, 2025
    1.0
    Horrible service…. The guy there was not helpful at all … he gave me all coffee burn and that smell burn … and he still didn’t want to change it or giving me a refund…. Do not recommend coming to this store
  • ZZ
    Zephyr
    Nov 1, 2025
    5.0
    Great place to get some donuts. Place is clean and has good customer service.
  • GF
    Genesis Fernandez
    Nov 1, 2025
    1.0
    The food is the worse, went I order the ice coffee the milk taste like nasty and expired.
  • JN
    Jay NYC
    Oct 31, 2025
    1.0
    Came around 10:30 AM and they had absolutely no more munchkins and very few donuts available. I asked them if they ever gonna make more they said no and this is at 10:30 AM. This is the worse Dunkin’ Donuts in New York City I been to. They do not value their customers whatsoever. All because they are in The Bronx

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Bronx, NY serve?

Dunkin' offers a variety of coffee, espresso, donuts, breakfast sandwiches, and tea. They serve breakfast, lunch, and brunch with over 50 varieties of donuts and premium beverages.

What are the operating hours of Dunkin' located at 2172 Westchester Ave, Bronx?

This Dunkin' location operates 24 hours a day, seven days a week, from 00:00 to 23:59 daily.