Dunkin'

3.7
369 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2035 Bartow Ave, Bronx, NY
10475, United States

Hours

Reviews

3.7
369 reviews
5 stars
162
4 stars
79
3 stars
40
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.

Cleanliness

Many customers reported unsanitary conditions in the store, including dirty surfaces and a lack of proper food safety practices.

Order Accuracy

Several customers experienced issues with incorrect orders and delays, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale donuts and poorly crafted drinks.

Staff Attitude

Multiple reviews mentioned staff having a negative attitude, which affected the overall customer experience.
  • MR
    Milagros Roman
    Nov 17, 2025
    3.0
    Crowded, under staffed slow. The employee can do but so much, typical d&d breakfast. Tried the grill cheese loved it with a cup of joe. There's hardly any seats to sit.
  • MG
    Moises Garcia
    Oct 15, 2025
    4.0
    Excellent place
  • SS
    Sweet4u
    Sep 19, 2025
    5.0
    Same as all DD
  • MM
    Michael M.
    Sep 13, 2025
    5.0
    It's Dunkin, I really dont know what else to say about it. I was here for their $6 dollar special on a bacon, egg & cheese with a medium coffee hot/cold. The place was clean when I was there & I spent very little time waiting for my order.
  • FN
    Francisco Ruiz Nguyen
    Aug 28, 2025
    1.0
    Idk what happened in the last 2 days but they're quite slow Update: I made this order before I arrived by like 20 minutes and it wasn't even done yet. Let alone, I made it in front of the cashier and saw them get my request wrong anyways when they mentioned they did not have old fashioned donuts. That is fine if something is out of stock, but they were already beyond late on just filling in 3 donuts and they still got the order wrong anyways. For over a year their signature drinks were poorly crafted by workers but in the last 48 hours service has fallen behind by a mile. There's no way twice in a day (which is didnt mention) is an online order behind by over 20 minutes. Mind you, you can see what orders they have on the screen in preparation, it was not busy. I peeped they were giggling amongst eachother I hope they had fun.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bronx, NY?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Can I order Dunkin' products ahead of time?

Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or order online through their website.