Dunkin'

3.5
186 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
2141 Williamsbridge Rd, Bronx, NY
10461, United States

Hours

Reviews

3.5
186 reviews
5 stars
80
4 stars
27
3 stars
24
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences highlighting poor hospitality and long wait times.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and tables, and concerns about food handling.

Order Accuracy

There were numerous complaints about incorrect orders and slow service, with many customers expressing frustration over receiving the wrong items.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with some customers noting stale donuts and poorly made coffee.

Staff Attitude

Several reviews pointed out a lack of professionalism and friendliness from staff, contributing to an overall negative customer experience.
  • SR
    Spice Girl Rose
    Oct 23, 2025
    1.0
    It was really bad they send you what ever they want & they will not return your money I will never order from this place again
  • RM
    reinaldo martinez
    Oct 22, 2025
    5.0
    Good coffee ☕️
  • RF
    Ricky Figueredo
    Sep 9, 2025
    1.0
    Every single time without fail. They do not greet you EVEN if you say good morning to them. Just horrible hospitality and this place is always dirty. Who runs this store? It’s ridiculous.
  • KA
    Karla A
    Sep 5, 2025
    2.0
    I went this morning and have visited this location before as its walking distance from school, the staff is outright rude. I walked in and waited 5 minutes while the staff was yelling among themselves before anyone came to the register. I said good morning and the female staff member just stared at me, I started my order and after every item she would cut me off and tell me the total I had to pay, mind you I only ordered a coffee, donut and munchkins. When I finally finished my order she just stared at me. They are always so rude and impatient here. As I’m waiting for my coffee the staff member slams it down and doesn’t say anything. I rather walk a little further and use the other Dunkin where they are sooo friendly!
  • CB
    Cristal Bautista
    Aug 17, 2025
    1.0
    Terrible and rude. The coffees are poorly made. Same with the matcha lattes, they were white! Anyone that knows about matcha it has to be green I understand I’m not going to get an authentic one but other Dunkin’s have been great. When asked to get it darker they just put more powder on top and told me to mix it…… Just attitude all around, not a good experience at this Dunkin

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 2141 Williamsbridge Rd, Bronx, NY?

Dunkin' at 2141 Williamsbridge Rd is open Monday to Friday from 5:30 AM to 8:00 PM, and Saturday to Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.