Dunkin'

4.1
829 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5501 Broadway, Bronx, NY
10463, United States

Hours

Reviews

4.1
829 reviews
5 stars
443
4 stars
171
3 stars
122
2 stars
37
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and attentive, with many customers praising their helpfulness and pleasant demeanor.

Order Accuracy

There are frequent complaints about incorrect orders and mistakes, leading to customer frustration.

Cleanliness

While some reviews mention cleanliness, there are serious concerns about unsanitary conditions and rodent sightings.

Speed of Service

Many customers appreciate the fast service, especially during busy hours, although some report long wait times.

Food Quality

Food quality is often praised, particularly for freshness, but there are mixed reviews regarding specific items like hot chocolate and donuts.
  • KF
    Katie F
    Aug 11, 2025
    3.0
    Ordinarily I like this Dunkin, the food tastes better than most, they don't leave the coffee in the urns forever or burn it, and the staff are very nice. Unfortunately I have now twice seen them forget the eggs on a bacon and egg sandwich. I have no idea how you forget one of just three things, bacon, eggs, and the bread of choice, but they did. Twice. Guys, have some coffee. You need it.
  • CR
    C. R.
    Jul 31, 2025
    5.0
    Great location
  • YB
    Yisroel Brownstein
    Jul 30, 2025
    3.0
    Phenomenal content. Overpriced items. Still gets 3 stars for food quality...
  • FM
    Felicia Mani
    Jul 21, 2025
    5.0
    Lately I’ve been ordering online and picking up at this location. I love the use of location sharing, when I pull up to the speaker I’m always greeted and always told in the sweetest way that my order is ready for me. The last time I had to know who the voice was behind the friendly and welcoming end. Their name is Karim. What a lovely individual! I think it’s just such a nice balance between the use of technology and the personal touch. I hope this location values this type of customer care and service. So much that I have to leave a review. The other employees are kind and attentive as well. One time I came in and the only chocolate frosted donuts had sprinkles. I have suck a picky kid and happen to mention it and they went out of there way to grab me one for Ron the back without sprinkles. One of the sweet workers told me how they didn’t like sprinkles either. Thanks guys!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in the Bronx?

Dunkin' in the Bronx is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.