Dunkin'

4.2
631 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1730 Cross Bronx Expressway, Bronx, NY
10472, United States

Hours

Reviews

4.2
631 reviews
5 stars
358
4 stars
141
3 stars
68
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unprofessional behavior from staff, including ignoring requests and arguing with patrons.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Product Quality

Concerns raised about stale or poorly prepared food items, particularly donuts and bagels.

Positive Staff Interactions

Some customers praised friendly and helpful staff, highlighting good customer service experiences.

Cleanliness Concerns

Reports of unsanitary conditions and poor hygiene among staff, affecting overall customer experience.
  • SO
    shadailing osorio
    Oct 1, 2025
    1.0
    It was Tuesday, September 30th at 11:57 PM. I’m leaving this review because the person working was on the phone while making my iced coffee, which is very unsanitary. When I asked him not to use his phone while preparing my drink, he ignored me and continued talking on the phone. When I confronted him again, he responded, “What’s the problem? Didn’t I make the coffee? So what’s the problem?” Instead of apologizing, he was rude, so I asked for a refund.
  • EA
    Elyas Alsaidi
    Sep 2, 2025
    1.0
    Every time we order from this location, they always give us the wrong order or either there has to be something missing. This is the worst location out of all the places I’ve ever been to.
  • TM
    T M
    Aug 25, 2025
    1.0
    I paid for an egg and white cheddar with extra egg and I received American cheese and only one egg. Usually I like this place but this was disappointing!
  • DL
    Damien Lombardo
    Aug 15, 2025
    5.0
    Friendliest staff around
  • JP
    Jean Carlos Pena
    Jul 22, 2025
    1.0
    I’m actually very disappointed to write this review, especially since this Dunkin’ is the one I’ve went to the most. I asked for a simple Chai Latte, and when I broke open the bag, I found the cup’s sip area already open with next to nothing inside of it. There was a slight spill in the bag itself, but that doesn’t account for the rest of the drink being gone. I will say that I did get this through delivery, so it crossed my mind that it might’ve been tampered. But unless the delivery man has the magical ability to unseal then seal the bag within 7 minutes, I highly doubt he was at fault. I am actually baffled at how this is possible.

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at Dunkin' in Bronx, NY?

Dunkin' in Bronx, NY specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving over 50 varieties of donuts and premium beverages.

What are the daily operating hours of Dunkin' located at 1730 Cross Bronx Expressway?

Dunkin' in Bronx operates 24 hours a day, every day of the week from 00:00 to 23:59.