Dunkin'

3.8
354 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
980 E 233rd St, Bronx, NY
10466, United States

Hours

Reviews

3.8
354 reviews
5 stars
172
4 stars
69
3 stars
45
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and wrong food.

Service Speed

There are mixed reviews on service speed, with some customers experiencing long wait times while others praised quick service.

Cleanliness

Several reviews highlighted cleanliness issues, including flies on food and dirty packaging.

Customer Service

While many customers appreciated friendly staff, there were notable complaints about rude service and poor handling of issues.

Product Quality

Feedback on food quality was inconsistent, with some items described as stale or poorly prepared.
  • VV
    Vanessa
    Oct 28, 2025
    1.0
    This is not the first time they’ve messed up an order for me but it will be the last. I ordered a HOT Chai latte with Oatmilk this morning, that’s it. Figured it was simple enough. It took like 15 mins for me to get my order and not only was it luke warm, it doesn’t taste like it was made with oatmilk so now I can’t even drink it. I think you also forgot the chai part. Do better.
  • MM
    Manuel Martinez
    Oct 20, 2025
    4.0
    Muy buenos menu y atención esmerada
  • CG
    Claudia Gonzalez
    Oct 2, 2025
    1.0
    I usually go to Starbucks, sometimes Dunkin. I asked for Medium Iced Matcha Latte at this location, but once I finished my drink I noticed there was ice all the way to the top, and I am not even exaggerating, I struggled to get my straw in, slow me didn’t realized why at first!! I will NEVER shop at Dunkin ever again and will share with my friends my experience and tell them to go to Starbucks. Dunkin Donuts you are so fricking rude. I asked nicely for a matcha, I said thank you and everything. Idk what’s your problem. Service: O stars. ⚠️🚫👎🏽👋🏽
  • MS
    Mehdi Sargashteh
    Aug 3, 2025
    3.0
    The staff is friendly , and place is at the corner and has a parking. It is located at a semi shopping center, so doing your laundry is a piece cake at the shop next door.
  • TT
    Taneisha Tomlinson
    Jun 26, 2025
    5.0
    This is a great little donut and coffee spot. It's in a very central area. There is always traffic in and out of the store. The place is clean and well maintained. The staff is very polite and helpful. However, sometimes, it takes a little while to get her food. Since Covid19, they removed the seats, and they never replaced them. Parking is available. Overall, it's a great spot.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Bronx, NY?

This Dunkin' is open daily from 5:30 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.