Dunkin'

3.9
277 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2241 Southern Blvd, Bronx, NY
10458, United States

Hours

Reviews

3.9
277 reviews
5 stars
139
4 stars
57
3 stars
27
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others noted rudeness and lack of professionalism.

Operational Issues

Many reviews highlighted problems with store hours, including early closures and understaffing, leading to long wait times and order inaccuracies.

Product Freshness

Feedback on food quality was mixed; while some customers enjoyed fresh donuts and coffee, others complained about stale items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty premises and unsanitary conditions, which negatively impacted customer experiences.

Employee Performance

Specific employees received praise for their excellent service, while others were criticized for poor attitudes and lack of work ethic.
  • GR
    Grace Robles
    Nov 16, 2025
    1.0
    This location never has anything from the menu!! Every time I order something I hear , “I’m sorry we’re out of bread or eggs or milk or donuts!!” Don’t get me wrong, they employees try their best to replace things but to the district manager, you need to do a better job. You’re no good for the brand. I came in today and they ran down the list of things I ordered and said they didn’t have it ! One lady said “it’s called having a budget” No napkins no trays. And they said we have what we have…are you serious? This isn’t a mom and pop shop, it’s Dunkin Donuts! Do better. You’d never treat customers from midtown like this.
  • KD
    Katie Delano
    Oct 20, 2025
    3.0
    The donuts I got were kind of stale even though it was the morning. No bathroom. The workers were nice.
  • EC
    Eddie C
    Oct 19, 2025
    1.0
    Has to be the least professional DD i have been to & i have been here twice. Struggle to get your order and pray if it comes out correct
  • LO
    Lucero Ortega
    Oct 9, 2025
    1.0
    Closes before 5pm. I honestly don’t know why they’re even a location. Staff is nasty, too. TIP: IF YOU CLOSE AT 5pm, make sure it says 5PM on the door!! Not 6pm
  • WC
    William Carrion
    Oct 4, 2025
    1.0
    Order a brown sugar shaken taste like water when it’s supposed to be espresso I didn’t even hear the espresso machine go on I knew better before I ordered lady looked like she didn’t even want to work the two coffee came out in under 1 min my sugar shaken was light and very inconsistent with other Dunkin’s my wife wanted decaf but none was made this was at 9:37 both coffee taste like just water they need re training

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 2241 Southern Blvd, Bronx, NY?

This Dunkin' is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.