Dunkin'

3.7
223 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1776 Eastchester Rd, Bronx, NY
10461, United States

Hours

Reviews

3.7
223 reviews
5 stars
94
4 stars
59
3 stars
22
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, and unprofessional.

Product Quality

Customers reported inconsistent product quality, with complaints about food and drinks being poorly made or not fresh.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a generally unkempt appearance.

Staff Attitude

Several reviews mentioned negative attitudes from staff, including impatience and lack of friendliness, impacting the overall experience.
  • BG
    Brotherhood Gear
    Dec 4, 2025
    2.0
    Dunkin hot chocolate was my favorite until today. Usually creamy snd delicious. Today I got watery tasting coco with an oily lingering nasty taste in my mouth from the whip cream. Disgusting. Then the guy at cashier not representing the Dunkin name. No smile. He not happy to work there. It doesn’t look festive enough The place looks gloomy. The mini Dunkin’s donut the minis with candy coating too hard. If it catches your gums at the corner it cut you. They were fresh would I ordered not the dark chocolate covered in Oreos and caramel with hard bits of what not sure. The glaze sprinkle were good. The donuts not completely cover have bald spots For what Dark chocolate should not be sugar sweet disgusting. I paid to what I good extremely disappointed
  • SP
    Shannye Pena
    Nov 11, 2025
    2.0
    The chai was extremely sweet. I couldn’t even get passed 2 sips. I asked for a grilled cheese . She even confirmed that I wanted the grilled cheese . Then goes and says I didn’t order it. Then when I go back to the register to order it again . I asked for bacon on my sandwich she barely put anything.
  • AW
    Andrew White
    Oct 4, 2025
    5.0
    Mr. Joy and Mr. Ahmed were very kind and had great customer service skills.
  • OA
    Omi Amin
    Sep 12, 2025
    1.0
    The dude didn’t want to give me a bag to take my coffee and donut like come on man have some decency
  • AI
    Awais Ijaz
    Jul 28, 2025
    1.0
    Bad taste of this dd

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bronx, NY?

Dunkin' in Bronx, NY is open Monday to Friday from 6:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 7:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.