Dunkin'

3.7
223 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1776 Eastchester Rd, Bronx, NY
10461, United States

Hours

Reviews

3.7
223 reviews
5 stars
94
4 stars
59
3 stars
22
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with multiple instances of unprofessional behavior.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about items being improperly prepared or tasting stale.

Cleanliness

While some customers noted the location was clean, others reported issues with cleanliness and maintenance.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good coffee, indicating some customers had satisfactory experiences.

Management Issues

There were complaints about management's handling of staff behavior and customer interactions, leading to a negative atmosphere.
  • BG
    Brotherhood Gear
    Dec 4, 2025
    2.0
    Dunkin hot chocolate was my favorite until today. Usually creamy snd delicious. Today I got watery tasting coco with an oily lingering nasty taste in my mouth from the whip cream. Disgusting. Then the guy at cashier not representing the Dunkin name. No smile. He not happy to work there. It doesn’t look festive enough The place looks gloomy. The mini Dunkin’s donut the minis with candy coating too hard. If it catches your gums at the corner it cut you. They were fresh would I ordered not the dark chocolate covered in Oreos and caramel with hard bits of what not sure. The glaze sprinkle were good. The donuts not completely cover have bald spots For what Dark chocolate should not be sugar sweet disgusting. I paid to what I good extremely disappointed
  • SP
    Shannye Pena
    Nov 11, 2025
    2.0
    The chai was extremely sweet. I couldn’t even get passed 2 sips. I asked for a grilled cheese . She even confirmed that I wanted the grilled cheese . Then goes and says I didn’t order it. Then when I go back to the register to order it again . I asked for bacon on my sandwich she barely put anything.
  • AW
    Andrew White
    Oct 4, 2025
    5.0
    Mr. Joy and Mr. Ahmed were very kind and had great customer service skills.
  • OA
    Omi Amin
    Sep 12, 2025
    1.0
    The dude didn’t want to give me a bag to take my coffee and donut like come on man have some decency
  • AI
    Awais Ijaz
    Jul 28, 2025
    1.0
    Bad taste of this dd

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bronx, NY?

Dunkin' in Bronx, NY is open Monday to Friday from 6:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 7:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.