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Dunkin'

3.9
(528 reviews)

Business Details

2366 Grand Concourse, Bronx, NY
10458, United States
(718) 220-4828
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2366 Grand Concourse, Bronx, NY
10458, United States

Hours

Reviews

3.9
528 reviews
5 stars
252
4 stars
116
3 stars
62
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of slow service and incorrect orders.

Product Availability

There were numerous complaints about the unavailability of menu items, particularly donuts, and inconsistent product quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of pests and unclean equipment.

Customer Experience

While some customers praised the friendly staff and good coffee, many others expressed frustration with their experiences, indicating a lack of consistency in service.
  • HF
    Hugo Flores
    2 days ago
    1.0
    Little guy said he couldn’t make my coffee, only the other guy throwing out the trash. Trash guy was busy & took about 20 minutes, so I went behind the counter to make my own iced coffee, all of the sudden, the little guy said he can make it for me & told me to get out. Little guy saw me standing there for 20 mins for no reason 🤦🏻‍♂️
  • RR
    Reef R
    3 days ago
    1.0
    Worst Dunkin’ Donuts/ Baskin Robbins in the City. Staff does not understand English or read English very well. Without a manager present the employees show their lack of training and understanding of the business they work at. I placed an online order for two drinks via the BR app. Store didn’t have any items that I requested.. the first cashier told me to cancel the order online, a quick Google search, tells you customers CANNOT CANCEL ONLINE ORDERS.. something you think an employee who has been working there for a few months would know. The first cashier calls in another cashier who then ignores the Google search, and continues to state that he doesn’t have the option to cancel the online order and that I should cancel it. I spent another 5 minutes telling the man to read the Google search and then I still had to explain it to him.. After 20 minutes of this back and forth, they finally decided to call the manager. Who then told them to give me a refund since I didn’t want the exchange and customers cannot cancel the order via the app.
  • NY
    New York
    Jan 5, 2026
    1.0
    Don’t go this Dunkin’ Donuts , the ppl how serve u all they don’t manners how to talk people, the coffee is old. The doughnut is old and hard don’t come this place is too shitty.
  • MD
    MAMADOU Diallo
    Dec 5, 2025
    1.0
    Late the night they always not in service, when you come the always back in the store there , you can wait for 45 minutes , am uber eat driver it’s not one time Its not 2 times , they doing samething every time am coming to this store
  • MC
    Marisel Castellanos
    Nov 23, 2025
    2.0
    Inconsistent prices, I like to pick up a cup of whip cream on the side normally i am charged .50 but on Sunday’s I a charged $1

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2366 Grand Concourse, Bronx?

Dunkin' in Bronx is open 24 hours every day of the week, providing all-day service.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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