Dunkin'

3.7
274 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1374 Metropolitan Ave, Bronx, NY
10462, United States

Hours

Reviews

3.7
274 reviews
5 stars
118
4 stars
57
3 stars
33
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported to be rude and inattentive.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of stale donuts and burnt food, impacting overall customer satisfaction.

Cleanliness

Concerns about cleanliness, including dirty conditions and flies around food items.

Speed of Service

Service speed varies; some customers report quick service while others experience long wait times and disorganization.
  • TT
    Tukky (Tukky)
    Oct 24, 2025
    1.0
    This place is extremely racist with people of color. They let people skip you in line, ignore your orders and purposely make your drinks the wrong way if they have a problem with your ethnicity.. Today at 10:15 Am, I waited in line for 8 minutes, just for them to take a customer that spoke their language, order ahead of mine. I asked why they skipped and ignored me. The guy laughed in my face. Don't give this establishment your hard earned money. Plenty of coffee shops in the area. This place has a low rating for a reason. If you are of color, watch how they treat you.
  • AV
    Ana Valentin
    Sep 18, 2025
    1.0
    We deserve better food, low nutrition Makes me gain weight
  • RA
    Rahnuma aishee
    Aug 28, 2025
    1.0
    I ordered a medium iced caramel latte, but what I received was completely different from what I expected. The drink was mostly cream with little to no coffee flavor, making it feel like I was just drinking cream. When I mentioned this to the staff, they didn’t remake the drink—instead, they only added some caramel syrup and handed it back to me. Unfortunately, this was disappointing and felt like a waste of $6. I don’t plan on ordering in person again, as the order was not taken carefully and the service did not address the issue properly.
  • SS
    Sam
    Jun 12, 2025
    1.0
    Second time I have been there for coconut donuts for some reason every time I go to this location the coconut donuts are stale. I will never go to this location for coconut donuts again. This was in the morning between 9- 10am. Very sad will go to the city from now on on my way to work! My turkey sausage and egg sandwiches were fine but my donuts were so stale they reached rigor mortis!
  • JC
    jonathan castillo
    Apr 14, 2018
    4.0
    Good dd

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1374 Metropolitan Ave, Bronx, NY?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.