Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, including wrong drinks and missing items.
Customer Service
Feedback on customer service was mixed; while some praised the staff as friendly and helpful, others experienced rudeness and poor service.
Cleanliness and Quality
Several reviews highlighted concerns about cleanliness and food quality, including stale donuts and dirty conditions.
Speed of Service
Customers frequently noted long wait times and disorganization, particularly during busy hours.
Racial Discrimination
Multiple reviews mentioned experiences of perceived racial bias and unequal treatment among customers.
RH
Rocio Hidalgo
Feb 4, 2026
2.0
I got a ice latte decaf and old fashion donut
2 hrs after was vomiting , only I had all day
MZ
mir Zaman
Jan 20, 2026
1.0
I ordered a dunkalatte in mobile walk in and they gave me regular latte I realized it after I got in the train to go to work. They just put anything in mobile order cause of the customers don’t check and go to work in a rush this is unacceptable and really poor behavior I paid for my drink but the workers are just do lazy and don’t wanna work.
VA
Veronica Aguilar
Jan 2, 2026
1.0
This establishment is absolutely horrible. Today customers were supposed to get a free donut and a small tote. My son and I placed two different orders and since I had forgotten about the promotion I didn't ask for the free donut or tote. While I'm waiting for my drink I see the Bengali customers getting their free donut and tote. Then I remembered the promotion and asked for the tote mostly and they refused to give it to me. The cashier told the workers not to give it to me and thay If I wanted it I needed to make the line to get it. The cashier didn't forget about the promotion with her own people but she happily gave it to them. I actually decided to make the line again but it was so long that I decided to leave. What a horrible experience. Treat your customer better and equally.
RH
Rocio Hidalgo
Dec 24, 2025
2.0
Always buy an Ice latte , and all the time I have to get them redo it , putting a lot of milk and no coffee
SJ
Shaliyah Janae'
Nov 26, 2025
1.0
I JUST LEFT THIS LOCATION, I NORMALLY GO TO STARBUCKS HOWEVER I WANTED THE "WICKED" TIN WITH THE MUNCHKINS & A WHITE CHOCOLATE LATTE. TODAY **11/26/2025** WAS EXTREMELY CROWDED WITCH IS OUT OF THE NORM, THE LADYS WORKING WERE OVERLY OVERWHELMED. WHEN MY ORDER WAS READY THEY PROVIDED EVERYTHING EXCEPT THE WICKED TIN, WHEN I ASKED FOR IT THE "MANAGER" RUDELY STATED W3 D0nt hAve It SO I ASKED HER FOR MY MONEY BACK, & SHE SAID CALL THE 1800 NUMBER BECAUSE ITS A MOBILE ORDER. SO I STORMED OUT THE STORE LEAVING EVERYTHING BEHIND. ALL SHE HAD TO DO WAS GIVE ME BACK MY MONEY, BUT NO SHE WANNA BE NASTY..I WONT BE GIVING THIS PLACE ANOTHER DIME.