Dunkin'

3.7
230 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
262 Alexander Ave, Bronx, NY
10454, United States

Hours

Reviews

3.7
230 reviews
5 stars
99
4 stars
50
3 stars
31
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and disorganized.

Order Accuracy

Many customers reported issues with incorrect orders and substitutions without prior notification.

Cleanliness

Several reviews mentioned unsanitary conditions and poor hygiene practices among staff.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours.

Product Quality

Mixed feedback on product quality, with some enjoying the coffee and donuts while others reported issues with taste and freshness.
  • KR
    Knowlasia Ramos
    Nov 30, 2025
    1.0
    This is probably the worst Dunkin’ Donuts I’ve ever been to. They always get my order wrong, they’re always out of stock and making substitutions without checking in with the customer first, and the staff acts oblivious. You’re better off making coffee at home because this place sucks. If you like paying a lot of money for something you didn’t order then I would recommend.
  • DE
    Diana Escamilla-Vega
    Nov 20, 2025
    1.0
    Got a brown sugar shaken espresso and it was not made right. It was noticeably clear they didn’t shake it and did not add the brown sugar. I was looking forward to a coffee but ended up getting frustrated with their attention to quality. I do not recommend coming here unless you’re getting a donut and down to wait 15 min for a drink
  • JJ
    Jay Jones
    Nov 20, 2025
    1.0
    I do not recommend this place they touch the food with their bare hands which is unsanitary and nasty!
  • AA
    angelaramirez7419
    Nov 17, 2025
    5.0
    Good people.and the coffee was very good👍❤️
  • MR
    Mehedi Hasan Rakib
    Oct 27, 2025
    1.0
    Staff here are the worst. All of them are mannerless and rude.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in the Bronx, NY?

Dunkin' in the Bronx, NY is open 24 hours a day, every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.