Dunkin'

3.7
228 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
262 Alexander Ave, Bronx, NY
10454, United States

Hours

Reviews

3.7
228 reviews
5 stars
98
4 stars
50
3 stars
31
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff being described as rude, unhelpful, and disorganized.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and substitutions without notification.

Cleanliness

Some customers noted cleanliness issues, with reports of unsanitary conditions and poor hygiene practices.

Speed of Service

Several reviews mentioned slow service, particularly during busy hours, leading to long wait times.

Product Quality

Mixed feedback on product quality, with some customers enjoying the coffee and donuts, while others complained about stale items and poorly made drinks.
  • DE
    Diana Escamilla-Vega
    4 days ago
    1.0
    Got a brown sugar shaken espresso and it was not made right. It was noticeably clear they didn’t shake it and did not add the brown sugar. I was looking forward to a coffee but ended up getting frustrated with their attention to quality. I do not recommend coming here unless you’re getting a donut and down to wait 15 min for a drink
  • JJ
    Jay Jones
    4 days ago
    1.0
    I do not recommend this place they touch the food with their bare hands which is unsanitary and nasty!
  • AA
    angelaramirez7419
    Nov 17, 2025
    5.0
    Good people.and the coffee was very good👍❤️
  • MR
    Mehedi Hasan Rakib
    Oct 27, 2025
    1.0
    Staff here are the worst. All of them are mannerless and rude.
  • ML
    Mariano Lloret
    Aug 19, 2025
    1.0
    On multiple occasions I am left waiting for part of my order which is forgotten. In the morning there is plenty of staff, but they are unorganized.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in the Bronx, NY?

Dunkin' in the Bronx, NY is open 24 hours a day, every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.