Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
228 reviews
5 stars
88
4 stars
47
3 stars
36
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty environments and concerns about food safety.
Order Accuracy
Many customers experienced issues with incorrect orders and misunderstandings regarding their requests.
Staff Attitude
There were numerous complaints about staff being unprofessional, impatient, and lacking proper training.
Location Issues
The store's environment was criticized for being chaotic, with reports of aggressive customers and panhandlers nearby.
- KKKarissaOct 29, 20252.0It’s unclear to me why we download these apps to accumulate rewards and the employees won’t even ask us if we have a reward card to scan. I don’t understand it. I’ll say again customer service these days is horrible. When I worked customer service I asked every customer if they had a reward card.
- SSsmOct 9, 20251.0The staff are beyond ignorant. They don’t follow clear written instructions. They literally will confirm and repeat your entire order just to mess it up completely. Makes no sense. If you ask for something toasted, it will not happen half the time. It’s just still food, dirty environment, confused, and rude staff. Like how do you have an entire attitude because you lack comprehension. Ordering from Uber eats it’s the same thing you give them instructions on how you want your food prepared whether it’s toasted warmed up or specific item and it’s completely opposite. I will never be going here or ordering from here again. On top of that, theyre constantly are getting the store vandalize or assaulted or some insane amount of drama happening there. It’s a terrible place that needs to be closed down permanently. They need to reopen the one back on Bruckner Boulevard and close this one down immediately.
- LALeonora ASep 1, 20251.0Horrible by no fault of the staff but the environment itself. Absolutely nightmarish location. Fights, chaos and havoc breaking loose all throughout the day. I feel bad for the staff working in such a dangerous environment. Being across the street from the police doesn’t even help. They can’t even get orders correct because they need to manage being berated by aggressive customers fighting teenagers.
- FDFranchesca Rojas DAug 27, 20251.0Que mal servicio me encontré una uña con mugre en mi comida casi vomito cuando la encontré en mi boca horrible fue la experiencia. Además que siempre hay locos drogadictos y homeless cerca del local. Lo único bueno es que una chica muy linda me atendió bien a mi y a mi acompañante pero después vino un muchacho y me atendió con mala cara… 💀🤮🤢
- JJJustinJun 4, 20215.0Great customer service. This is a busy location, located right next to the train.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in the Bronx, NY?
Dunkin' in Bronx, NY is open daily from 5:30 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead via the Dunkin' mobile app for a fast grab-and-go experience at this location.
Where is Dunkin' located in the Bronx?
It is located at 513 E 138th St, Bronx, NY 10454, near Brook Ave.
What types of meals does Dunkin' in the Bronx serve?
This Dunkin' location serves breakfast, brunch, and lunch items.
Does this Dunkin' location have free Wi-Fi and accept credit/debit cards?
Yes, the location offers free Wi-Fi and accepts both credit and debit card payments.
What nearby subway stations can help me get to Dunkin' in the Bronx?
The MTA Subway - Brook Ave (6) station and Brook Avenue New York Subway station are nearby and can assist you in reaching Dunkin' easily.
What nearby dining options are close to Dunkin' in the Bronx?
Nearby dining options include McDonald's, Tex's Chicken and Burgers, Golden Pizza, El Taquitos, and Foo Hing pan Asian restaurant, offering a variety of meal choices before or after your Dunkin' visit.
What local shops and services are near Dunkin' for convenience?
Nearby you can find Baskin-Robbins for ice cream, Genesis Beauty Salon, Juan fresh flowers, and various mobile phone stores like Cricket Wireless and T-Mobile, making it convenient to combine errands with your Dunkin' visit.