Dunkin'

3.4
411 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1040 Westchester Ave, Bronx, NY
10459, United States

Hours

Reviews

3.4
411 reviews
5 stars
158
4 stars
76
3 stars
48
2 stars
34
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times even when the store was not busy.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders and poor communication regarding their requests.

Cleanliness

The location was often described as dirty, with complaints about unsanitary conditions and unkempt facilities.

Product Quality

Several customers expressed dissatisfaction with the quality of food and beverages, noting that items were stale or poorly prepared.
  • JG
    Julissa Garcia
    Oct 18, 2025
    1.0
    Came here at 4 PM for a hot espresso drink and the machine was already turned off, if yall close at 10 why are the machines off early, I get if its an hour before closing but 4PM?? they were only serving hot coffee and iced coffee at that point just close early and change the times🤷🏼‍♀️
  • HJ
    Hilda Jiminian
    Oct 10, 2025
    1.0
    One of the worst Dunkin Donuts on the Planet! All I want is 1 cup of coffee and literally have to wait 10-15 minutes every time I go to this location. Employes' are always chatting with each other. The lines are out the door. There's always a fight or argument because they are just so slow. Not enough employees to handle the crowds and orders. it's on the corner of a busy intersection with schools and MTA stops were people like me all they want is 1 cup of coffee and not have to wait so long to get. PLEASE GET MORE EMPLOYEES!! You make me late to work every time I want to stop by for 1 cup of coffee. Thank you!
  • BD
    Berry Darou
    Jul 1, 2025
    1.0
    I’m not one to write reviews but this specific Dunkin’ Donuts by far has the worst workers as in their extremely rude. I never have an issue with my Dunkin’ Donuts experience anywhere else but here in particular this one short lady with the heavy makeup is top 3 worst employee and the service is extremely slow too. I would recommend not going to this Dunkin if you want fast and respectful service.
  • JJ
    Just Jassy
    Jul 9, 2024
    1.0
    Worst Dunkin service in NEWYORK….💫

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 1040 Westchester Ave, Bronx, NY?

Dunkin' at 1040 Westchester Ave, Bronx, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.