Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
263 reviews
5 stars
107
4 stars
59
3 stars
33
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Customer Service
Feedback on customer service was mixed; while some employees were praised for being friendly and helpful, many reviews highlighted rudeness and unprofessional behavior from staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders, with several mentioning that their requests were not fulfilled as expected.
Cleanliness
Several reviews pointed out cleanliness issues, including unsanitary conditions and flies around food items.
Management Issues
There were complaints about poor management and staffing, with suggestions that the location is understaffed and lacks proper oversight.
- HTHalo Empress Tarot1 day ago1.0The donuts were terrible, they tasted stale like they’ve been sitting there for a day and hardly had any frosting or jelly inside of it. The coffee wasn’t good either, I will say that at least the coffee didn’t taste burnt like some Dunkin’ Donuts but I asked for extra caramel and it didn’t taste like they put any in there. They hardly have anything to sell most of the time I go there so I don’t understand why they’re open / in service if most of the items on the menu they don’t have in store. I would say don’t waste your time and go somewhere else / to another Dunkin Donuts.
- JJJayFrmNFLDec 28, 20251.0Food has a metallic after taste and the customer service is horrible
- AOAlex OatesNov 30, 20251.0Waited 10 mins 4 employees not 1 tried to help. Terrible
- JAJoseph AbaddiSep 9, 20251.0I Just spent 20 minutes waiting for an employee to take my order. 4 employees walking around and all 4 prioritizing drive thru orders and no one servicing the customers standing right in front of them I was the only customer in the store waiting for a cashier to take my order and I was totally ignored cashiers were too busy talking amongst themselves . I don’t think I will be visiting this location again
- FFFaramarz FanaianJul 27, 20251.030 minutes for a regular coffee. Well, if you can’t handle it , don’t offer extra services such as drive through , mobile order , or have more help . Not recommend
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1780 E Gun Hill Rd, Bronx, NY?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks can I find at this Dunkin' location?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using the Dunkin' app for this location?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru at this Dunkin' location?
Yes, this Dunkin' store has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
Both credit and debit cards are accepted for payment here.
What nearby shopping options are available near this Dunkin'?
Gun Hill Commons shopping center and Rainbow Shops clothing store are nearby, making it convenient to shop before or after your visit.
Are there fitness centers close to this Dunkin'?
Yes, Planet Fitness - Bronx (Gun Hill Rd.) is nearby, so you can stop by Dunkin' for a coffee or snack before or after your workout.
What other dining options can be found near this Dunkin'?
Nearby dining options include TGI Fridays and King Dee Bone Sucking Jerk Chicken, offering a variety of flavors nearby.