Brand Certified
Dunkin'
3.6(263 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1780 E Gun Hill Rd, Bronx, NY
10469, United States
Certified by Dunkin' • Feb 22, 2026
(347) 202-8557
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
263 reviews
5 stars
107
4 stars
59
3 stars
33
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in-store and at the drive-thru, with many expressing frustration over slow service.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Product Quality
Several reviews mentioned issues with food quality, including stale donuts and incorrect orders, although some customers enjoyed their drinks.
Cleanliness
Multiple customers noted unsanitary conditions, including flies around the food and dirty counters.
Management Issues
There were complaints about poor management and organization, leading to confusion and dissatisfaction among customers.
- HTHalo Empress TarotJan 10, 20261.0The donuts were terrible, they tasted stale like they’ve been sitting there for a day and hardly had any frosting or jelly inside of it. The coffee wasn’t good either, I will say that at least the coffee didn’t taste burnt like some Dunkin’ Donuts but I asked for extra caramel and it didn’t taste like they put any in there. They hardly have anything to sell most of the time I go there so I don’t understand why they’re open / in service if most of the items on the menu they don’t have in store. I would say don’t waste your time and go somewhere else / to another Dunkin Donuts.
- JJJayFrmNFLDec 28, 20251.0Food has a metallic after taste and the customer service is horrible
- AOAlex OatesNov 30, 20251.0Waited 10 mins 4 employees not 1 tried to help. Terrible
- JAJoseph AbaddiSep 9, 20251.0I Just spent 20 minutes waiting for an employee to take my order. 4 employees walking around and all 4 prioritizing drive thru orders and no one servicing the customers standing right in front of them I was the only customer in the store waiting for a cashier to take my order and I was totally ignored cashiers were too busy talking amongst themselves . I don’t think I will be visiting this location again
- KNKaMRuN NaHaRSep 12, 20245.0Beautiful location with nicest customer service
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1780 E Gun Hill Rd, Bronx, NY?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks can I find at this Dunkin' location?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using the Dunkin' app for this location?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru at this Dunkin' location?
Yes, this Dunkin' store has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
Both credit and debit cards are accepted for payment here.
What nearby shopping options are available near this Dunkin'?
Gun Hill Commons shopping center and Rainbow Shops clothing store are nearby, making it convenient to shop before or after your visit.
Are there fitness centers close to this Dunkin'?
Yes, Planet Fitness - Bronx (Gun Hill Rd.) is nearby, so you can stop by Dunkin' for a coffee or snack before or after your workout.
What other dining options can be found near this Dunkin'?
Nearby dining options include TGI Fridays and King Dee Bone Sucking Jerk Chicken, offering a variety of flavors nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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