Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bronx, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
261 reviews
5 stars
107
4 stars
60
3 stars
33
2 stars
13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and delays in order fulfillment.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, although some noted that mistakes were rectified when addressed.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and flies around food items.
Management Issues
Customers expressed concerns about poor management and staffing, leading to disorganization and inadequate service.
- JAJoseph AbaddiSep 9, 20251.0I Just spent 20 minutes waiting for an employee to take my order. 4 employees walking around and all 4 prioritizing drive thru orders and no one servicing the customers standing right in front of them I was the only customer in the store waiting for a cashier to take my order and I was totally ignored cashiers were too busy talking amongst themselves . I don’t think I will be visiting this location again
- PRPedro RiveraJul 28, 20255.0Great-
- FFFaramarz FanaianJul 27, 20251.030 minutes for a regular coffee. Well, if you can’t handle it , don’t offer extra services such as drive through , mobile order , or have more help . Not recommend
- TTTharchen TseringJul 14, 20251.0Very very slow taking forever
- HPHaydee PadillaJun 3, 20251.0First red flag was the PENDING REVIEW sign in their window. Then I saw teenagers working behind the counter. Then I noticed how many people were in the store waiting for their orders. I knew this wasn't going to be good. Then after they finished my drink, 2 people picked it up and kept moving it around instead of calling the name or placing it on the pink pad for completed orders. Then no napkin or straw. Holy moly. This place is horrible. BTW, you need to get a lot of negative points in order to acquire the PENDING REVIEW after an inspection! Close this place down ASAP.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1780 E Gun Hill Rd, Bronx, NY?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks can I find at this Dunkin' location?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using the Dunkin' app for this location?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru at this Dunkin' location?
Yes, this Dunkin' store has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
Both credit and debit cards are accepted for payment here.
What nearby shopping options are available near this Dunkin'?
Gun Hill Commons shopping center and Rainbow Shops clothing store are nearby, making it convenient to shop before or after your visit.
Are there fitness centers close to this Dunkin'?
Yes, Planet Fitness - Bronx (Gun Hill Rd.) is nearby, so you can stop by Dunkin' for a coffee or snack before or after your workout.
What other dining options can be found near this Dunkin'?
Nearby dining options include TGI Fridays and King Dee Bone Sucking Jerk Chicken, offering a variety of flavors nearby.