CTown Supermarkets

Reviews

• MM

  Melissa Marin

  Dec 31, 2025
  1.0
  I have frequent the supermarket since it opened and never had any issues with the employees. today i went to buy a few items including grapes to eat while bringing in the new year. when I was checking out. The cashier a young hispanic girl behind the register was talking on the phone thru her headphones, i asked how much were the 2 bags of grapes which came up to $24 even after she adjusted the price which i thanked her for ,i kindly asked her to remove it. she immediately started speaking about me in Spanish and calling me out of my name with her mom who was on the other line not knowing that i am a colored woman whose first language is Spanish. i did not say anything i let her run her mouth and paid for my items. i then walked up to the security guard and asked to speak to the manager and while i was speaking to the manager she was still running her mouth while other patrons were walking up to checkout. i walked up to her as she called me names and i spoke to her in Spanish. she then stated that i had a attitude. I asked them to run the cameras so they can all see that i came to the register respectful. It is New year's eve and she is prolly upset that she has to work who knows !! . This Ctwon has to do better and treat their customers with respect. the cashier's behavior was unprofessional and distasteful assuming that a colored person does not understand or speak Spanish in NYC is BIAS & IGNORANT awhile on the clock, Just standing there having a full blown conversation. does not give a good customer experience. especially when you as a person are spending your hard earn in the establishment. this supermarket is already expensive and i came with peace to purchase my Groceries items that's all !! CTOWN SUPERMARKET FIX IT !!!!
• DJ

  Devandas James

  Dec 10, 2025
  1.0
  The produce is BAD and the groceries are way overpriced. They have their usual sales, of course, but that is an item here, or there. I will continue traveling for my groceries. It was nice to have it so close. Hopefully things improve.
• NB

  Natalie Broumana

  Nov 26, 2025
  5.0
  The new supermarket is truly a breath of fresh air for the neighborhood. The store is clean, well-organized, and stocked with everything you could possibly need. The produce is fresh, the prices are fair, and the staff is warm and helpful. It’s so nice to have a place that makes shopping enjoyable and convenient. This supermarket has quickly become a favorite stop for me and a wonderful addition to our community. Highly recommend!
• MO

  Marco Ortega

  Nov 22, 2025
  5.0
  Awesome store for the community much needed. We'll runned family store tons if variety great produce awesome meat place to go in the Bronx to shop for your family needs
• LT

  Lee Toome

  Nov 18, 2025
  2.0
  I am issuing this notice to inform community members of several concerning practices observed at a specific C-Town supermarket location in the Bronx. These concerns relate to potential irregularities involving Electronic Benefit Transfer (EBT) transactions and misleading pricing practices Recently, after using my EBT card at this store, I discovered that more funds were deducted than the cost of the items purchased. This raises serious questions about whether the store’s point-of-sale system is functioning properly or whether improper charges are being applied. I have already filed a formal report so that the appropriate agencies can review the store’s EBT processing equipment and transaction records. Additionally, it has come to my attention that items marked with printed manufacturer prices—such as beverages labeled at $1.00—are being sold for higher in-store prices (e.g., $1.50). This practice may mislead customers and disproportionately affects lower-income residents in the neighborhood. Another issue is that customers are not receiving their EBT balance on their receipts, even though this is a standard requirement. Shoppers must ask verbally for their balance, which raises further concerns about transparency and compliance with state regulations. Because many individuals in this community rely on fixed incomes, vouchers, and EBT benefits, these practices if accurate would be especially harmful. For this reason, I have notified the appropriate federal and state authorities so that they can evaluate the matter directly If you use your EBT card at this location, please monitor your transactions carefully, check your balance before and after each purchase, and keep your receipts. This message is for public awareness while the matter is being reviewed by the proper agencies.