I am issuing this notice to inform community members of several concerning practices observed at a specific C-Town supermarket location in the Bronx. These concerns relate to potential irregularities involving Electronic Benefit Transfer (EBT) transactions and misleading pricing practices
Recently, after using my EBT card at this store, I discovered that more funds were deducted than the cost of the items purchased. This raises serious questions about whether the store’s point-of-sale system is functioning properly or whether improper charges are being applied. I have already filed a formal report so that the appropriate agencies can review the store’s EBT processing equipment and transaction records.
Additionally, it has come to my attention that items marked with printed manufacturer prices—such as beverages labeled at $1.00—are being sold for higher in-store prices (e.g., $1.50). This practice may mislead customers and disproportionately affects lower-income residents in the neighborhood.
Another issue is that customers are not receiving their EBT balance on their receipts, even though this is a standard requirement. Shoppers must ask verbally for their balance, which raises further concerns about transparency and compliance with state regulations.
Because many individuals in this community rely on fixed incomes, vouchers, and EBT benefits, these practices if accurate would be especially harmful. For this reason, I have notified the appropriate federal and state authorities so that they can evaluate the matter directly
If you use your EBT card at this location, please monitor your transactions carefully, check your balance before and after each purchase, and keep your receipts.
This message is for public awareness while the matter is being reviewed by the proper agencies.