Chipotle Mexican Grill

2.0
145 reviews
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Business Details

31 Hugh J Grant Cir, Bronx, NY
10462, United States
(838) 786-5021
https://locations.chipotle.com/ny/bronx/31-hugh-j-grant-cir?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4762
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About

Mexican Restaurant
Chipotle Parkchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
31 Hugh J Grant Cir, Bronx, NY
10462, United States

Hours

Reviews

2.0
145 reviews
5 stars
25
4 stars
7
3 stars
4
2 stars
19
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Customers reported issues with food quality, including cold meals, lack of seasoning, and improper cooking, leading to complaints of food poisoning.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary practices observed among staff.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and wrong ingredients, particularly with online orders.

Staffing Issues

Reviews indicated that the location suffers from understaffing and inexperienced employees, leading to long wait times and poor service.
  • JZ
    jonny zoom
    5 days ago
    1.0
    Take too long not enough workers and the same guy behind the casher try to make my food without washing his hands be careful.
  • EL
    eric lopez
    Dec 23, 2025
    5.0
    This Southern Boulevard location has it's food tasty and fresh. Have friendly service.
  • DD
    Daddy
    Dec 8, 2025
    1.0
    Gave me food poisoning
  • UU
    uol
    Nov 28, 2025
    1.0
    All the employees at the front desk and servicing the food are nasty, rude and unprofessional. the employees in the evenings buy weed from the white truck in the front and smoke outside, not wash their hands and go back to work. this place needs a COMPLETE OVERHAUL OF STAFF. ALL OF THEM ARE TERRIBLE. Do not eat here, do not spend your money here.
  • GA
    Genita Armstrong
    Oct 20, 2025
    1.0
    Your online service sucks because you can’t add the salad dressing to your order and when you call the store directly you can’t speak to anyone but the automated system. People have issues with their orders all the time and may need assistance with their order. You should allow people to be able to call the store directly. Or update your options
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Parkchester offer?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in Parkchester?

The restaurant is open daily from 10:45 AM to 11:00 PM.