Business Details
About
Mexican Restaurant
Chipotle Parkchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.0
137 reviews
5 stars
23
4 stars
6
3 stars
3
2 stars
18
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and slow to respond to orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables and improper food handling practices.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as cold meals, lack of flavor, and incorrect orders.
Order Accuracy
There were multiple complaints about incorrect orders, including missing items and wrong ingredients, particularly with online orders.
Staff Efficiency
Customers noted long wait times and inefficient service, often due to a lack of staff coordination and experience.
- GAGenita ArmstrongOct 20, 20251.0Your online service sucks because you can’t add the salad dressing to your order and when you call the store directly you can’t speak to anyone but the automated system. People have issues with their orders all the time and may need assistance with their order. You should allow people to be able to call the store directly. Or update your options
- SCSteven CSep 6, 20251.0They didn’t let us use the bathroom at 9pm because they had “cleaned it” even thought we were paying customers and they close at 11pm.
- EGermahgerd gersbermsAug 26, 20252.0Went it to pick up a paid for order and to use the bathroom.But I didn’t get a receipt with so I asked a worker to let me in they assured me it was occupied, I waited 5 mins until they then gave me a code to try.
- CRCasandra De La RosaAug 24, 20251.0They were so rude. I am eight months pregnant with a toddler. They refused to let me use the bathroom. This after I bought food. They need a 100% revamp of employees and managers and someone to do a deep clean. People still need to be nice even if you’re in the hood
- CKChocolate KissAug 22, 20251.0**BEWARE** This chipotle gives out counterfeit money. I will be filing a complaint with law enforcement to further investigate. I was with my daughter and had a hand full of bags so I just took my change without checking it. That is no excuse. You can’t tell me you handle money all day and don’t notice fake money. I went to spend the money and right away the guy told me it was fake I was so embarrassed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Parkchester offer?
Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Parkchester?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in the Bronx?
It is located at 31 Hugh J Grant Circle, Bronx, NY 10462, USA.
Does Chipotle Parkchester have an online ordering option?
Yes, you can order online via their website or through the Chipotle app available on the Apple App Store.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows a 'Food with Integrity' policy, sourcing ingredients responsibly from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Parkchester via email or phone?
You can email them at NY.4762.Parkchester@chipotle.com or call +1 838-786-5021.
Which social media platforms does Chipotle Mexican Grill at Parkchester use?
They have presence on Facebook, Instagram, LinkedIn, Twitter, Pinterest, and YouTube.
What nearby places can I visit before or after dining at Chipotle Parkchester?
You can visit Virginia Park for some outdoor relaxation or enjoy a coffee at Starbucks or Zaro's Family Bakery nearby.
Are there transportation options near Chipotle Parkchester for easy access?
Yes, the BxM6 Express bus and the 6 train station are nearby, making it convenient to reach the restaurant.
What other dining options are available near Chipotle Parkchester?
Nearby dining options include Chan's Village (Chinese/Asian cuisine), Step-In Restaurant (Diner), and Day Night Convien convenience store.