Business Details
About
Mexican Restaurant
Chipotle White Plains Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
262 reviews
5 stars
70
4 stars
27
3 stars
17
2 stars
15
1 star
133
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling they received less than expected for the price.
Ingredient Availability
Frequent complaints about running out of key ingredients like cheese, guacamole, and meats, leading to disappointment among customers.
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying unprofessional attitudes and a lack of attentiveness.
Food Quality
Several customers reported issues with food quality, including overly salty dishes, undercooked rice, and unappetizing meat.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
- DRDarianny C De R6 days ago5.0Very nice people, and delicious food, very clean
- MMMiaOct 27, 20253.0i like this place most of the time, there’s 2 employees here though that are so inconsistent with the food portion. he literally didn’t even fill up the spoon with chicken before putting it in my bowl and acting like that was enough. idc if i’m a girl give me MY FOOD. 12 dollars for a. snack basically.
- OPOrlando PlaysSep 21, 20252.0The portions aren't good and they run out of stuff quickly.
- VHVullnet HamitiAug 16, 20251.0Wanted to give one more chance to this chipotle . They are always running out of something . And you should just change the name of the bowl to rice and beans . The amount of chopped to the smallest pieces of chicken they put in the bowl is non-existent . Very disappointed . Even when you ask them to put some more they just act like they are putting some more . Not paying $13+ for rice and beans .
- LALeanette AnzulesAug 12, 20253.0I visited Chipotle at 9:25 PM, well before their 11:00 PM closing time. They were out of cheese, guacamole and carnitas. When I said “oh wow”, the staff told me I was "late," which felt dismissive since the restaurant was still open for another hour and a half. I ended up getting a simple bowl (which costs the same even without key ingredients) and then headed for the restroom. I was told I couldn’t use the restroom because it had been cleaned earlier and locked… despite the restaurant still being open! While I understand not wanting to clean twice, this seemed unreasonable given the hours. Overall, the lack of ingredients, poor service, and restricted access to facilities made this visit highly disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on White Plains Road serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in the Bronx?
It is located at 2190 White Plains Rd, Bronx, NY 10462.
What are the operating hours for Chipotle Mexican Grill on White Plains Road?
The restaurant is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill at White Plains Road?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill support any dietary or ingredient standards?
Yes, they follow "Food with Integrity" principles using 53 real ingredients without artificial colors, flavors, or preservatives, sourcing from humane and sustainable farms.
Is Chipotle Mexican Grill on White Plains Road welcoming to the LGBTQ community?
Yes, the location is stated to welcome LGBTQ customers.
Who can I contact via email for inquiries at Chipotle Mexican Grill on White Plains Road?
You can email them at NY.3706.WhitePlainRd@chipotle.com.
Are there public transportation options near Chipotle Mexican Grill on White Plains Road?
Yes, the MTA MaBSTOA Bx39 bus station at White Plains Road and Bronxdale is nearby, making it convenient to visit the restaurant via public transit.
What nearby stores could I visit along with Chipotle Mexican Grill?
Nearby stores include Avenue, a women's and clothing store, and FYE, a toy store, perfect for shopping before or after your meal.
Are there other dining options near Chipotle Mexican Grill on White Plains Road?
Yes, there are nearby eateries such as Dolce Cafe (Italian), Habibi Gyro (Middle Eastern), Panda Express (fast food), and Starbucks coffee shop.